Beijing McDonald’s Expired Food Scandal Ignites Public Anger

A Beijing Mcdonald's is in hot water after CCTV reporters uncovered unsanitary practices including serving food that had expired or had fallen onto the floor.

Beijing’s Sanlitun McDonald’s is in hot water after an undercover CCTV reporter infiltrated its kitchen to uncover a number of unsanitary practices including serving expired food as well as serving food that had fallen onto the floor.

The report, whose release was timed in such a way to coincide with CCTV’s hyped “3-15″ World Consumer Rights Day evening broadcast, sent a shockwave of anger through a public tired of unending food scandals and expecting more of a Western company once thought to have strict food preparation guidelines.

In the video, the reporter uncovered a reportedly widespread practice of workers resetting timers on food warming trays after an alarm sounded indicating the food inside had expired. In one example, chicken wings with an expiration time of 30 minutes were left in the warming tray for nearly two hours.

In another example, cheese used to top burgers and breakfast sandwiches was left out for four hours, despite regulations stipulating it be thrown out after two hours. In the video, the reporter notes the cheese had begun to noticeably discolor and had also become cracked and brittle after sitting out for so long.

Workers were also seen dealing with expired pies by simply switching out the boxes they were housed in in order to write a new expiration time.

And perhaps the most nauseating of the practices caught on film, a few frozen hamburger patties tumbled onto the noticeably dirty floor, only to be picked up and brushed off by a flippant staff member who simply remarked, “It doesn’t matter, the bacteria will just die when it’s cooked anyway, no one will get sick.”

Video from Youku:

Comments from NetEase:

芙小小 [网易云南省网友]:

Why is all of this [scandal] concentrated around 3.15? Why can’t they be stricter normally? Unscrupulous businesses/companies! McDonald’s is going downhill! Doesn’t learn from the good, and instead only learns the bad! [spits on the ground in contempt]

请不要代婊我 [网易广东省深圳市网友]:

McDonald’s isn’t an advertiser on CCTV, right? I know KFC is. [Refers to CCTV's reputation for running exposes and embarrassing companies that don't advertise with them.]

鼓捣摸你 [网易湖北省武汉市网友]:

I’m not a wumao, nor an American running dog. I just have one question: With deep fried foods, is McDonald’s or street vendors more hygienic/sanitary?

中石油CEO [网易山西省朔州市网友]:

A company inherently doesn’t have morality to speak of. Wherever it goes, it will pick up the characteristics of that place, McDonald’s is no exception. Our [Chinese] companies follow the regulations after going to America at all times, deathly afraid of being fined.

网易辽宁省大连市网友

KFC is the same, one bite of their burger/sandwich and you know it’s been sitting out for a long time, that they definitely don’t throw it out when the time’s expired.

网易广东省广州市白云区网友

This CCTV expose precisely illustrates that people can feel at ease with foreign fast-food restaurants’ health standards.

llhzrf946 [网易黑龙江省哈尔滨市网友]:

This is only the tip of the iceberg, if every one of China’s dark secrets was revealed, you would be horrified. This is a country that depends on lies for preservation, just like in a fairytale.

网易辽宁省大连市手机网友

KFC applauds and cheers.

A Beijing Mcdonald's is in hot water after CCTV reporters uncovered unsanitary practices including serving food that had expired or had fallen onto the floor.

What do you think? Is this an isolated incident or an industry standard? Will you continue to eat at McDonald’s?

Source: NetEase, Youku

  • http://risingphoenixtea.com Joe Blow

    Sofa!

    • The Shadow Knows

      FYou may have the sofa, but I got dibs on the hot tub and the two hotties sitting in it.

      • mr. wiener

        f*ck the sofa. If I’m in China I’ll settle for the restroom at McDonalds. Ahh bliss, clean and the non squat variety. The only problem is you have to wipe the seat to get the footprints off…

        • Genxi

          Hahaha, lmao.

          • http://www.wtchina.freeforums.org Elijah

            Bring your own ares-wipe and soap though…

            Maybe a can of Lysol hahahahaha

          • http://www.wtchina.freeforums.org Elijah

            Of course, my arse-wipe follows me wherever I go, always ready to lap up my ‘leavings’…

        • http://www.webproxychina.com/ Rod

          Haha. So f*ing true. It took me the longest time to figure out how the seat it my house was getting black soot on it.

          And McDonalds is a life saver – I’ve sprinted through those doors a few times over the years and made a B-line for the toilets because there was no public restroom within 3 blocks.

    • bscalled

      cctv stands for i’m a fuckin asshole who targets foreign companies with tons of money in hopes of making them look bad so we can make more money off of them because we are corrupt, greedy, people in power.

      • Shylock

        really??

        • http://www.wtchina.freeforums.org Elijah

          Well, you know how chinese characters can have a lot of meanings, some more subtle than others…..

          Of course, that’s just a transliteration.

  • whichone

    Uh…Chicken wings considered expired after 30 minutes? Am I missing some salient details?

    • Jess

      I was wondering about that, too. But then my thoughts shifted to wondering why McDonald’s doesn’t sell chicken wings in Australia…

      • notorious

        mcdonald’s in las vegas sells pizza. whole pizza (or pizza slices) at that.

        • Alan

          Nice!!!

          And doesn’t mcd’s in holland sell cold beer, or is that just a pulp fiction inspired myth?

        • http://www.webproxychina.com/ Rod

          McDonalds in The Czech Republic sells shots of rum.

          • Mad Man

            McDonalds in Beverly Hills sells small Ethiopian orphans.

    • http://www.wtchina.freeforums.org Elijah

      It’s funny how the outrage is directed a specific franchise (whose workers are paid minimum wage) that didn’t follow an overly-stringent company rule.

      It has nothing to do with industry standards. In china, there are little if any industry standards regarding the age of food. I don’t like McDonald’s because the food is fake, makes me break the toilet seat after an hour and it’s ever so slightly garish, BUT it has very high standards overall when it comes to cleanliness. You cannot compare even this franchise location with the surrounding restaurants in terms of food safety.

      Another point is that if you bring those chicken wings home and don’t finish them, do you throw them out after a half hour? No, of course not. They sit there until someone eats them whether it’s today or tomorrow.

      No, this is both a political thing to slander a highly visible “Western” company to redirect attention from chinese companies doing much much MUCH worse things and it makes people think twice about NOT advertising on cctv.

      TL;DR : Made up standards are broken by peon, doesn’t reflect on overall high safety, especially compared to locals, bullshit detected.

      • Slughead

        Make sense. You can trust nothing in china, especially the government.

      • tango1119

        Another example of CCTV propaganda bull—t! Media controlled by the commies to brainwash you into China made is better! F–k that! Whenever you see news of Chinese tainted food products, within days you’ll have Western companies feeling the heat!

        • Kim Jung ILL

          I agree, it so hypocrite. Instead of raising local product safety standard, the Chinese government are brainwash the citizens that foreign stuffs are not necessary better than the local.

          The source of problem still lies with Chinese themselves. How come there are no such problem else where but only in China? And strangely, foreign franchise faces more scrutiny than the local, which have poor standards.

      • SuperHappyCow

        Got any examples of much worse things being done by locals? I’m very curious about that.

        • http://www.wtchina.freeforums.org Elijah

          Reusing partially finished food for the next day’s “Soup of the Day”.

          Reheating food that doesn’t look touched and re-serving it to other customers.

          Using ‘sewage oil’ (look it up) in order to save money.

          Passing one meat off as another (pork for beef, rate for chicken bits, etc.)

          Using products that are well worth their best by date by weeks, months sometimes even years… A bit more severe than 30 minutes….

          NEVER washing ANYTHING properly including the utensils, dishes, kitchen surfaces, pots and pans, bathrooms (everytime someone has vomited or shat a virus or bacteria out…) and most importantly THEIR HANDS!!!

          This list can go on and on and it’s all based on first-hand experience, not hearsay. For every point I’ve made, there are hundreds of witnesses how have seen the same thing.

          • Alan

            NEVER washing ANYTHING properly including the utensils, dishes, kitchen surfaces, pots and pans, bathrooms (everytime someone has vomited or shat a virus or bacteria out…) and most importantly THEIR HANDS!!!

            I am fairly certain that also happens in HK as well, esp in the more out of the way of the wadded wallet tourist trap areas.

      • Alan

        Afraid there have been incidents like this in the HK SAR, your adopted homeland.

        http://www.chinasmack.com/2008/videos/hong-kong-kfc-serves-food-from-garbage.html

        Would you take your wife to eat at the dai pai dongs on say lamma island or somewhere?

        Food for thought, oh goateed one, work it out, get back to me…..I know you will!!!

  • http://theworldaccordingtowoman.wordpress.com Woman

    “expecting more of a Western company once thought to have strict food preparation guidelines.”

    HA HA HA HA HA!!!! “thought” is so right!!! Just last week my sister in America was telling me about a man finding a condom atop his burger from Burger King.

    I’m glad Chinese people are stirred up about this practice. I do hope that restaurants learn here in China that this is not going to be tolerated. Chinese or Western.

    • mr. wiener

      Burger king obviously encourages its patrons to practice safe sex:)

    • Guangjoe

      I call BULLSHIT. That would be all over fox news. Not saying that Mickey D’s is any cleaner in the States, I just think you are a fucking liar…..

      • Chad

        Google condom in burger. First hit. People have found stranger things in their burgers though.

    • Chad

      This will continue and it will be tolerated as long as the employees make sure no one sees them doing it. A teenager working for minimum-wage isn’t going to think twice about handing out a burger that fell on the floor. Chinese or Western.

      • Guangjoe

        I was talking about the condom in the burger…..

      • justmega

        I worked at McD’s in high school and saw people doing that exact shit. I would never pick food back up off the floor and serve it. How difficult is it to just toss it in the trash? Lazy f’ing f’cks.

  • The Shadow Knows

    Hmm, do you think the McDonald’s in China (still) use “pink slime”?

    • anon

      There was an article I read recently that said McDonald’s in China didn’t use the “pink slime” like in America and has been consistently advertising that with 100% pure beef ads over the past few years. Sounded like one situation where China was doing better than the US.

      • Guangjoe

        pink slime is nasty….but i’m not so sure that 100% pure chinese beef is any better…

        This past summer 9 people died here in N. China due to tainted beef. They closed all the korean bbq joints for 2 weeks after it happened.

        • anon

          I actually don’t think pink slime is that nasty. It’s just ground up beef bits, right? I mean, that’s what ground beef usually is, unless you ground up a specific portion of the cow muscle. That’s what was supposed to be the difference between fast food burger patties and fancy restaurant burger patties, right?

          • Guangjoe

            Well I try to stay away from processed foods in general. Beef patties and sausages are pretty nasty unless you make them yourself.

            Beef “bits” and ammoina are about as processed as it gets. Very sterile…but none the less nasty.

            http://recipes.howstuffworks.com/pinkslime-ammonia-ground-beef.htm

          • Justin

            No pink slime is more than that. It’s processed meat that is close to the hide which makes it exposed to fecal matter and E. coli. Then they take that shit and soak it in ammonia and some other chemical bath to make it “safe” according to the Department of Agriculture. That might kill the bacteria, but damn, do you really want to eat that shit? Eat some fucking vegetables and lentils, jeez.

            Anyways, ground beef is ground up beef bits. This is filler that makes the ground beef cheaper.

        • notorious

          the only fast food cheeseburger i eat is white castles. oh. my. goodness. so yummy. i’m happier than a pig in slop if i get some white castles. unfortunately the nearest location is 120 miles away from where i live. A two hour drive. Sigh.

          • The Shadow Knows

            you happen don’t hang out with Harold and Kumar, do you?

          • notorious

            lol you wouldn’t be cracking wise if you had ever had on e of those delicious little sandwiches. unfortunately, white castles is a family owned franchise and they only open them where family lives.

            last year me and a co-worker was in town for a conference and there was a white castle a few blocks away. we went in and i ordered three 30 packs. That’s right, 90 cheeseburgers lol. And he ordered two 30 packs. That was a total of 150 cheeseburgers between us. the people working there was pissed but they had them all cooked up for us in about fifteen minutes.

            the reason we ordered so many is because, we knew everyone back home was going to hound us for a burger so we needed enough to share.

            one thing the harold and kumar movie doesn’t mention is the white castles are nicknamed fart burgers becausea they give you gas. you’ll fart all night after a couple of them lol

  • Jeff

    I was in a McDonald’s in Wuxi and was waiting for my food when and watched the another worker drop about 5 cooked chicken Mcnuggets on the floor and simply pick them up and put them back in the warming tray.

    When she saw I was watching she turned red and threw the whole batch in the garbage. BUT ONLY AFTER SHE SAW ME WATCHING.

    McDonald’s has no standards in China.

    • lonetrey

      Hahahaha, that’s mad embarrassing! At least you saved someone from eating those nuggets.

    • Harland

      Foreign companies can make all the standards they like, it doesn’t matter when the Chinese workers won’t (or can’t, culturally) follow them. Seen it a million times in manufacturing, no reason why it should be different in food service.

      • Nyancat

        ^ This is exactly the problem with the service industry in China it sucks phallus, as long as the people being hired don’t give a rats ass about the job their doing nothing is going to change. I make it a practice that when I eat out in China I keep an eye out for lazy employees and specifically have them do menial tasks that don’t involve fetching food haha

      • jin

        like this shit doesnt happen in america and europe?
        i live in holland, and a friend of mine who used to work at mcdonald said his collegue just pick up the burger from the ground and cook it.
        dont tell me this doesnt happend in america. fucking racists

        • tango1119

          In the states we have the three second rule, but in China it’s the 30 minute rule! This is not racism, it’s the TRUTH!

        • Harland

          It does happen in America, and there are these things called “food inspectors” that write reports that end up in the local newspaper. Who said it didn’t happen? We were talking about China.

          But, of course, everything is racist. It must be very comforting to apply that solution to every problem.

        • notorious

          it really doesn’t happen in america. if it does, it is done out of spite. for example, someone might spit on your burger if you’re a rude customer.

  • kevinnolongerinpudong

    Good, maybe people will stop crowding into McD’s so I can finally get a seat!
    Good luck on finding anything even approaching McD’s sanitation levels in local restaurants, haha

  • Mop

    “It doesn’t matter, the bacteria will just die when it’s cooked anyway, no one will get sick.”

    Can’t even count how many times I’ve been told this.

    • Foreign Devil

      but it is true nonetheless.

    • Feces Masticator

      Yes it is true. Dropping frozen patties on the ground? Who gives a shit. If you drop a cooked patty on the ground you should throw it out.

  • notorious

    okay, you could not pay me to eat at mcdonald’s. it is the most disgusting and vile place ever and many intelligent americans know better than to eat food at mcdonalds. most of the time, you are not eating real food. i promise you, this is not an urban myth, some of things i will share — but their food is not always 100% real. For example, the plastic used as a filler in the chicken nuggets. only 40% of a mcdonald’s chicken nugget is actually meat. Same with the burgers. they just stopped using pink slime in them, which is a filler that can in other instances be used as an explosive or a fertiliser. the silly putty/silicone ingredient in the oil they use to fry foods like french friends. when that film maker did that documentary where he could only eat mcdonald’s for 30 days, he put a mcdonald’s burger in a case to see how it deteriorates over a period of months and after all that time, the fries had not decayed. it looked exactly the same as when it was first given to him. it’s probably the plastic. so people who eat a lot of mcdonalds are eating all kinds of ingredients. and i’ll never forget that video that showed those baby chicks being thrown into a meat blender off of conveyer belt live. the poor chicks. here’s only ONE article that addresses the crazy things in food at these fast food restaurants. they are disgusting.

    http://shine.yahoo.com/shine-food/8-creepy-mystery-ingredients-fast-food-200000107.html

    • deputamadre

      Define “real food”

      • notorious

        home cooked meal made from organic products instead of processed meat and carbohydrates.

  • Snarl

    McDonalds corporate is not responsible for the practices of a franchise’s employees that clearly go against the company’s policies. McD Corporate doesn’t even own the franchised restaurants, it only licenses them. And this one is probably going to get its license pulled. Some expose.

    • Snarl

      Also, the 30 minutes expiration policy is more strict than most high end restaurants. The OP doesn’t seem to notice that he’s comparing the practices of the employees against the company policies, rather than the industry norms. They’re not the same.

      • anon

        What OP? The video itself is quite clear on what is company policy and what the employees actually do. They’re more or less saying what the employees are doing isn’t being stopped by management (which includes both franchiser and corporate).

        • Snarl

          Corporate is not management. The only relationship McDonalds Corporate has with the franchise is the license agreement and terms of contract. The story is framed to target Corporate, but that’s just a political ploy.

          • Chad

            Completely wrong. Corporate are supposed to regularly inspect their franchisees’ operations to ensure their brand is protected. This includes making sure their franchisees adhere to standards. That’s why people trust the McDonald’s brand.

            In any case though, these practices are not new to McDonald’s or any type of fast food restaurant anywhere in the world. The Chinese seem to expect too much out of Western companies.

          • Snarl

            Inspections are included in the terms of the franchise contract. It is not a managerial activity, Chad. Franchises know when inspectors are expected, and they put up the facade that they are in compliance during the inspections. It happens all the time. That’s a natural consequence of the conflict of interests inherent in the franchise model. It has nothing to do with expecting too much from a Western company, but rather, much like in the auditing profession, that inspections in China are fraudulent and ineffective 99.999% of the time.

          • Chad

            It IS about expecting too much from a Western company. Even in the US, Canada, etc you’ll similar poor practices in any fast food establishment. Why should act better in China? NO type of inspection will stop teenage fast food workers from breaking the rules. None. Again, just because it’s a Western company doesn’t mean they’re going to be hiring top-level teenage fast food workers or whatnot.

            I never said inspections are a managerial activity. I was arguing against your point that “corporate is not responsible for the practices of a franchise’s employees that clearly go against the company’s policies”. The point is that corporate IS responsible for inspecting these places to ensure they meet standards because it’s in their interest to do so. To say they have nothing to do with the practice of a franchisee is false. But there’s only so much they can do, you’re right in that. Whether the purpose is to meet terms of the contract or if it’s a managerial activity is irrelevant.

            And no, franchisees do not always know when someone from corporate is coming lol

          • Snarl

            “The point is that corporate IS responsible for inspecting these places to ensure they meet standards because it’s in their interest to do so.”

            Corporate is duty-bound to uphold their contractual obligations and nothing more. The scandal in this case falls squarely on the franchise owner. To address another of your comments, McDonalds restaurants in prime locations in the west are generally held at minimum to company policies. In the west, the franchise owner doesn’t always know when an inspector will visit; however, in China, franchise owners are always informed in advance.

          • Chad

            Um, then that’s corporate’s fault for informing franchise owners when they will be inspected. Again, it doesn’t matter why corporate has interest in making franchisees meet their standards or whether they have contractual obligation to do so. What matters is what the public expects when they go to a McDonald’s. McDonald’s succeeds because of its standardization that customers know and expect. Customers thinks McDonald’s corporate enforces this, and they often do, which is why you can file a complaint with corporate against a franchisee. If they fail at that, the blame will always fall at least partly on corporate. Simple. You seem to be arguing about this on a legal basis when a common sense basis would fit better in this situation. No one is suing McDonald’s for this.

    • anon

      True, but McDonald’s is rather strict with its franchising system AND it cares a lot about having restaurants in key locations. The franchiser won’t be keen to lose its license and McDonald’s won’t be keen to lose the location so they’ll work it out. What’s stupid about the expose is that its hardly an expose. But I guess that depends on what you expected out of fast food restaurants and their workers.

  • Ex McWorker

    This is NOT unusual. I used to see my co-workers do this all the time a few years back when I worked at McDonald’s. They even ate it…it seems McDonald’s has really strict “food hold times”.

  • TheSuperGood

    I think is not Mc Donalds , tha problem is the Guys who works there…

  • Irvin

    And that’s what american restaurants do in china, imagine what the chinese restaurants does.

    The fact of the matter is: almost everything is expired here.

  • https://acrossthetasman.com 山炮 ShanPao

    Is this about McDonalds or Chinese people?

    • Hello

      Both

      • https://acrossthetasman.com 山炮 ShanPao

        thanks buddy

  • DonnieD

    And next week they will investigate the food preparation standards a typical restaurant in Beijing…. The report will come back with a tick of approval because although the meat will sit on a bench for 4 hours there is no alarm indicating it has gone bad. Food safety win

  • Hello

    FIRST!!!! We all know how the food at these restaurants is bad bad bad for your health… the badness of it is even worst than it being expired…stop eating there full stop!!!.. Fast food is bad for your health…buy good meat at the market and make your own burgers..i tell you!! you will be making your own burgers for your whole life!!! the taste is beautiful and has nothing to do with the taste of fast food burger..you’ll even ask yourself what you ate…

  • http://www.makeyourownpheromones.com michael

    eat at your own risk at Chinese restaurants man. they’re always getting in trouble with food authority

    • Alan

      I recall some moons back when I lived in Shenzhen, a nice chinese woman was inspecting my local hui muslim noodles joint, I’d always loved the food there, but the inspector woman advised me sternly to avoid it, one closer look at the exact methods (or lack thereof!) of cleaning the tiny kitchen made me agree with her.

      A shame, as usually the Hui run very clean noodle restaurants!

  • jeffli

    Has anyone seen the inside of a Chinese factory? Seen what pig sties some of them are?

    Even the bigger factories -their canteens?

    Locally run, managed and owned food services (factories or restaurants can’t get to the international market because their ‘standards’ are so low.

    starting from the cow the whole supply chain is poisoned and screwed!
    And
    CHINESE PEOPLE ARE CHEATING EACH OTHER TO DEATH!

    WHY?
    GREED AND INCOMPETENCE.

  • 马库斯

    点汉堡的时候我说“不加黄瓜!”,然后他们得给我新鲜的!:D

  • typingfromwork

    >expecting more of a Western company once thought to have strict food preparation guidelines

    Unrealistic expectations is unrealistic.

    Still better than a whole lot of local restaurants.

  • Adam

    It’s hilarious how the Chinese jump all over a McDonald’s burger being dropped on the floor but when I comes to eat food from street vendors where they have no idea how long it’s been sitting there for, they have no problem with it. They’ll it insect larvae, seafood that’s been there all day, already opened oysters, vegetables that are unwashed and covered in sh*t , but a McDonalds patty dropped on a floor WO DE TIAN AH!!!
    Classic Chinese double standards, any reason to jump on the “bash the west” band-wagon and the Chinese will always take it.

    • Chad

      Wow. It’s called context. I’m Canadian, but it must be my double standards to expect more food safety from a McDonald’s where a combo costs $7 compared to a one-man-operation hot dog stand costs $2. Everybody knows you’re not getting clean food when you buy street food. The Chinese just seem to expect too much from McDonald’s just because it’s Western. They’ll learn in time. But yup, feel free to turn this into another Chinese-bashing opportunity.

      • Adam

        It’s not a China bashing comment, it’s simply the fact they are always so inconsistent when it comes to food hygiene. I would expect my hotdog stand to have the same health and safety as McDonald’s, picking up a $2 hot dog off the floor and giving it to you and a $7 burger patty isn’t ok just because it’s $2.
        I’m from England and I expect my £2.50 kebab not to be dropped on the floor and given back to me with a “I’m sorry”, all I’m saying is that the Chinese always have consistency when it comes to western food and Chinese food.
        Hmmmm I’ll eat HunDun from a place that has rats running out the kitchen with no health and safety regulations or fish that is floating dead in a tank all day and not kick up a fuss or go to the authorities to report this danger to the public because it’s “traditional” Chinese food and “that’s how it just is”, but when it comes to western restaurants they have different rules and regulations to abide by and one McDonald’s out of all the McDonald’s in China makes a mistake it’s jumped upon by the Chinese media.
        It’s not right to hand somebody a burger that’s been dropped on the floor, but where’s the consistency? If McDonald’s has to abide by these rules why shouldn’t all Chinese restaurants in China have to abide by these rules?

        • Chad

          Really? You expect a hot dog stand to be as safe as a McDonald’s? How naive can one be? You may think a hot dog stand SHOULD be as clean as a well-run McDonald’s, but you’ve got to be insane if you think that’s actually true in most cases. Do you ignore all the warnings about avoiding street foods when travelling to a developing country as well?

          • Red Scarf

            Food safety has to be carried out equally no matter if a road food stall or a McDonald’s.

            Just as its naive to say that xxx hot dog stand would be clean but its equally naive to say that this doesn’t happen in Chinese restaurants.

            Yet the reporting team chose an easy foreign company to make their case, did they investigate popular fast turn over Chinese brand restaurants in China, if they didn’t then its clear bias against Western companies and the story is just crap reporting to fuel distrust against Western companies in China.

    • Capt. WED

      what.the.fuck. everyone knows street food are unclean.

  • Castro

    Personally I prefer Soylent Green…

    • mr. weiner

      mmmmmm…Soylent green

    • Nyancat

      but..but soylent green is PEOPLE! O.o

    • terroir

      If you have a particular flavor of Soylent Green that you prefer, that you are an unabashed racist.

  • EuroTrash

    dabdidabtibum… I’m loving it…
    Well its not exactly that the american cultural embassy uses western staff. The Issue is chinese staff has no idea of hygiene and that applies to ALL areas of living in china. Thats an usual, slag the western off

  • Foreign Devil

    It may be a western company but all the workers and floor managers are Chinese. So don’t expect western food safety standards.

    • Loubo

      thats the thing..these practices ARE STANDARD at western Mcdonalds locations.

      This article reveals two things…

      The ridiculous expectations of Chinese towards western establishments

      And the casual bad mouthing of Chinese on points that are common to all people

  • Another Jon

    It all comes down to Management and properly training the staff and making sure their supervisors are on the ball. I have seen several comments that people say they saw things happen when they worked at fast food establishments. Yet none of you ever reported it to the managers or told the employee not to do something…?? Hey it was down there for less that three seconds… Haha, It’s amazing how many people believe that three second rule of dropped food. Mythbusters proved that a one second drop had just as much bacteria as a five second drop.
    FYI.. although not publicized as much as Morgan Spurlocks’ “Super Size Me” 20 20 (ABC News … tried it with several staff doing the same thing. none of them got sick like Spurlock. One actually lost weight because he kept up an exercise routine. Granted there are isolated cases where something bad has happened. Many of these horror stories sometimes turn out to be urban legends or were done by the individual themselves in hopes of getting a big payoff. As for me.. I have seen the inside of some of the Chinese kitchens.. I will take McDonalds anyday…. Maybe this franchisee can get Gordon Ramsay to come in and save his burger joint hahaha

  • Joe

    >Western company once thought to have strict food preparation guidelines.
    Fools. Western company, Chinese workers.

    Love the annoying video ads, fauna. Very Chinese of you. Scrounging every last penny, ’cause two ad networks on one website just ain’t enough.

  • http://www.webproxychina.com/ Rod

    “I’m not a wumao, nor an American running dog. I just have one question: With deep fried foods, is McDonald’s or street vendors more hygienic/sanitary?”

    This guy hit the nail on the head. I hate people here constantly rail me about McDonalds and how our ‘national food’ is fattening and unhealthy. 9/10 students in my highschool classes say they don’t eat McDonalds because its unhealthy, but they’ll grab a greasy-ass fried bread stick for breakfast, or come up to class with a fistful of fried chicken parts. Is it really a big difference?

    BTW – I never though I’d be defending McDonalds, but I think that the health practices at this branch are clearly the managers and staffs fault, not the company. I’d still trust Macky-Deez over some Ma and Pa store here with regards to health safety standards.

  • http://www.mylaowailove.com 陶陶谈老外

    Disappointed.
    No hamburger glowing in the dark? No melamine in ice-cream?
    No… that is haaaaardly a food scandal.

  • Dam

    Seems like the CCP is just trying to smear a major western company.

  • Loubo

    I felt compelled to comment on this story because I have first hand knowledge of the inner workings of Mcdonalds as both a peon and a manager..not much difference really but that is another issue. I also have worked as a health inspector.

    I can assure you, that in the five years I spent in an American Mcdonalds grease mill that

    A) Food was held in the UHC tray over the time limit, as a simple matter of operation. Is it policy, no. Is it practice, yes. This is a quality matter not a safety matter, as long as food is cooked to the proper internal temperature and then held at the proper holding temperature…the rest is just taste

    B) The cheese Mcdonalds uses…which is one of the most disgusting pieces of “food” served there is special tempered cheese that is designed to sit out for long periods of time. Four hours is actually the US limit I believe and while it may affect quality, safety is not a concern.

    C) The issue with the pies…again quality. I can assure you that expired pies are RARELY thrown out, and that they are kept heated and probably relabeled to prevent customer complaints.

    D) The patties on the floor; This is one that I would not allow to continue if I saw, but when I was just a simple worker I saw it occur countless times and the employee is pretty much correct, the cooking process with ensure safety unless of course the pattie was dropped into a chemical solution or introduced a foreign object.

    Point is; This is pretty shameless and incredibly boorish reporting…not one of these represents a major health issue besides the POSSIBLE issue of dropped patties and I have seen and heard of worse…that would be dropping cooked foods and serving them or under cooking foods by overloading the fryer or grill…happens…

  • Dat Ankle

    Well what do you expect, its still China even if its an American food company.

    • jin

      well what do you expect from a moron like you, this shit happend at all mcdonald all over the world. and really this only happens in china? fucking racists

      • Nyancat

        were you a parrot in your previous life?

        • terroir

          That’s unlikely, due to his aversion to crackers.

          • moop

            hahahahahhahahhahahahhahah you ole’ dirty dick boi

          • mr. weiner

            hahaha. A hit! a palpable hit!

          • Nyancat

            You are the ying to my yang :)

  • Brett

    IT isn’t McDonald’s that is not following the health standards, it is the typical Chinese business practices that are not adhering to them. Since the government requires joint ventures you can’t blame western companies as they are all run by Chinese business men in Chinal.

  • Xiongmao

    Even with all that stuff, a random McDonald’s is probably 100 times cleaner and safer than a random Chinese restaurant.

  • jeffli

    firstly:=
    Just about all areas of the food supply chain is being screwed with in China -poison milk, fake eggs , fake rice, poison rotten meat, poison fake beverages, fake beer with dangerous quantities of formaldehyde.
    near everything is fouled! I even get metallic screws in chines made cookies!

    There is a problem in China that does not exist say in HK or Thailand or Indonesia, Russia,so-on
    there is a problem it is in China and they a killing people!
    gut ulcers – Chinese problem- not washing eating utensils properly
    kidney stones in children
    1/4 the population has hepatitis! for gods sake!

    mincing on about western this and western that is just plain BS!
    Here they just DON’T CARE, THE GOVT. DON’T CARE!

  • Marsbar

    Real great bias reporting. Nothing to raise nationalism than to attack a foreign company that serves junk food.

    In reality what this shows is that the employees (Chinese) are disregarding food health and safety.

    Maybe the idea is to have a sharpshooter from the USA to go around sacking employees that break these rules, but would netziens of China be happy about some “White” person sacking Chinese people?

    • Xiongmao

      It’s pretty spot on. Had McDonalds American known they’d of course never let that stuff happen. Having your name dragged through the mud is something no multinational business wants. This is clearly local franchise takers / restaurant workers used to the general lack of hygienic standards in China, hence brings it with them whereever they go or work.

  • amazed

    Even western companies can’t control the food being served at mac dummies unless there is a western manager no Chinese manager cares about it. There is no difference with any restaurant western owned or Chinese owned if Chinese worker are running it.

  • Dan Danger

    The problem is that this place is a Western business, but that it is managed an staffed by Chinese who carry into the operation their prehistoric work practices. The same is true for issues with any Western business here that becomes the sudden focus of the media. It seems to be the idea that this is the standard of these businesses outside of China and it is not. Things are not the same here for places like McDonald’s as in truly civilized places. The McDonald’s in the US has all their condiments, like ketchup, in the dining area where people can serve themselves. They located next to the soda machine, where people can get free refills. You can’t do that here because the locusts would swarm on all of that. Similar weird issues like this with the salad bars at Pizza Hut where customers show their greed with pride.

    The whole issue of expired food is the norm here. Bread is usually stale. The only time the local “western” grocery stores mark down their ridiculous prices is after something has expired.

    But now the name of the place is a Western business and Chinese people (not all of course) say they will not stand for this, while all the Chinese restaurants on the same block do even worse.

    Totally absurd, as usual.

  • Rubbish

    Will still continue to eat Mc but will take extra caution with chinese prepared food

  • Dogbert

    Food (disgusting food) with Chinese characteristics.

  • dilladonuts

    I’ve ordered delivery from this Mc D’s before, and I have to admit, it is always a fail. The meat is almost always stale/cold/dry, the fries are always busted, and the soda is always flat.

  • 平凡人

    Mcdonalds has work instructions that specify requirements on overdue raw material and handling to ensure their quality. As these outlets are franchise, the issue lies with the person authorized to run it. The workers and owner of the franchise (I believe is a chinese) are people from China; they are the ones f**king their own people. There are so many outlets in China, can you expect Mcdonalds to send people to do “policing”work to ensure everyone follow work instructions? Too costly and not practical. The problem is the mentality of the people here, they have no concept on quality.

  • Mike

    What I find funny is that it is obvious that the state sponsored media is running a witch-hunt against foreign companies so that they can do their part to help “stimulate the internal demand.” But in general, the actual result is that any person with half a brain realizes that even if MacDonald’s employees broke their own internal rules, their standards are still a lot more stringent than ANY Chinese restaurant and it will probably help MacD’s in the long run.

    This also happened with Carrefour. Some CCTV reporter admitted that he spent 6 months infiltrating Carrefour before he could find a mistake big enough to televise and cause a scandal, and the general netizen consensus was that if he had gone to a Chinese supermarket, it would have taken him 6 minutes.

    • Xiongmao

      I’ve been to a Carrefour only once, but it was enough to see a cleaning lady sweep all the dirt up, then pick the shrimps and prawns out of the pile and replace them on the ‘Fill-your-own-bag’ iced tables. Now, I’m no expert but I’m guessing this is not a business practice Monsieur Garlique back in France would approve of.

  • steve

    you cant blame mcdonalds for this you must blame the dirty chinese staff ???? well the old saying is you pay peanuts you get monkeys lol

  • http://www.flickr.com/adrianojapan Adriano Japan

    “chicken wings with an expiration time of 30 minutes were left in the warming tray for nearly two hours.”

    OMG! someone could end up getting hurt! *rolling eyes*

  • Dogbert

    This does not happen in Japan because Japanese people have high regard for strangers. The Chinese government should start teaching Japanese cleanliness and courtesy toward strangers to improve the living environment in China.

  • michael

    While we blame so much about foreign fast food chains in China, can we also spare some time to think about the Chinese fast food industry?? Think about Zhengongfu, think about Chengdu Xiaochi, think about Shaxian Xiaochi, and many others. Are they any better, if not worse, than McDonalds or KFC??

  • 平凡人

    The media is playing dirty, the headlines says McDonalds selling expired stuff; it gives people the impression that the raw material has expired. The real fact is that after getting it cooked, McDonalds has requirements to throw away to ensure quality. The media make it sounds as though the ingridients has expired; misleading people.

  • bscalled

    i think cctv’s story focusing on mc donald’s is completely biased, considering how many other restaurants out there are also cesspools. especially chinese restaurants, the practice of sanitary food handling is a joke – it is actually amazing that people don’t get sick at least 50% of the time when they eat out. all i see is some cctv reporter(s) expecting a big pay day to stay away the next time. not that i like mc donald’s, but cctv must stand for corrupt chinese tv.

  • bscalled

    i think cctv’s story focusing on mc donald’s is completely biased, considering how many other restaurants out there are also cesspools. especially chinese restaurants, the practice of sanitary food handling is a joke – it is actually amazing that people don’t get sick at least 50% of the time when they eat out. all i see is some cctv reporter(s) expecting a big pay day to stay away the next time. not that i like mc donald’s, but cctv must stand for corrupt chinese tv.

  • pc

    wow, unsanitary practices going on in an eating establishment in China.
    why is anyone surprised by this?

  • Ah Q

    My analysis: CHINESE workers violate company policy by not throwing away expired food. CHINESE COMMUNIST tv station does show criticizing American company.

    Yeah, sounds fair.

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