Chinese Man Refused by Japanese Taxi Driver Receives Apology

Chinese Man Refused by Japanese Taxi Driver Receives Apology
A Chinese man residing in Japan was refused taxi service by a Japanese driver. Cai Chengping said he and several Chinese friends had just finished dinner when he called a taxi and asked if they could be dropped off at their hotel, but was unexpectedly met with the reply, “Don’t know”. Cai then said he could provide directions, he was once more met with the cold response. After Cai complained, high level management of the taxi company visited him to say sorry in person and give him a written apology. The driver is to receive strict disciplinary action. Some netizens expressed admiration for Japanese management.
Source:
qq

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  • Mihel

    Came here expecting overprotectiveness from the japanese company toward the taxi driver, and usual bashing from the chinese posters.
    Pleasantly surprised for once.

    • Jahar

      I miss the days where you could see those comments.

    • 42

      this is about japan but the posters here managed to make it a china bashing fest, you should be more worried and concerned about this phenomenon…..

      • Mihel

        Why should I be worried about them? Not that I don’t find the constant complaining annoying, but I know perfectly well that most people who go to China and complain will eventually leave it and go back to their home country – as opposed to people who go to another country, complain about it but never leave.

      • Because Chinese are annoying SOBs, even more than Japanese.

  • appleseed

    In China, we get refusal from taxi drivers frequently, and no one apologizes for that…Even though China was a great civilization, nowdays, we really need to learn something from Japan, such as their politeness and responsibility…

    • donscarletti

      I was just in Shanghai. In suburbia taxis were easy to get, but at entertainment districts like Lujiazui and Jingan temple they would not even stop to ask where we were going. I would have possibly considered that it was because I was with three burly and honestly badly dressed guys from the north, but it’s not like they were all stopping to ask the lone pretty girl 15 meters away from us either. So many empty cabs not taking people, I have no idea what their business model is. In Beijing it is ok, because it’s policed pretty heavily, but outside Beijing the taxi situation is dire.

      • appleseed

        If it’s time to go home, the driver prefers passengers to go in the same direction. However, based on the policy, once the driver stops and asks your destination, he/she cannot reject you. Most Chinese people understand that, and rarely complain to taxi companies. If the passengers are foreigners, it’s hard to explain. Thus, the driver ignored you rather than refused you…More and more Chinese people use apps to reserve texis, that’s very helpful.

        • donscarletti

          Firstly, it wasn’t me hailing the taxi. It was one of the 3 burly north Chinese I mentioned. The girl in front was Chinese and they weren’t stopping for her. So about it being about me being foreign, completely inapplicable.

          Secondly, we had guys on both sides of the road hailing. Nobody stopped for a person on either side.

          Thirdly, never had a problem like this in Beijing. In BJ they’ll wind down the window and ask where I am going. They keep the doors locked since they’re not obliged to take a fare unless they’re already in.

    • China can never learn anything from anyone.

  • David

    Does this mean I can get an apology for the dozens and dozens of times I have been refused a ride from a taxi? LMAO China, you so crazy. Listen, I understand why the management would apologize for a drivers bad behavior, in Japan, they actually care about their image. You will NEVER see a Chinese company apologize for the bad behavior of their drivers because companies in China don’t care. They treat everybody, Chinese and non-Chinese like shit. What I don’t understand is why this is a news story.

    • Jahar

      Because it’s a Japanese guy who wasn’t kind. Fuel for the nationalists, I imagine.

      • Because Chinamen are so pathetic that they take this as some sort of great victory over their hated superiors.

    • Zappa Frank

      where have you been refused? in Suzhou (i understood you live there)?
      i’ve never experienced a refusal from a taxi driver, nor in Nantong, nor in Shanghai, nor Chongqng and nor in Suzhou….at least not because i was a foreigner. The worst on this point was chongqing, some taxi drivers barely know where to go, don’t want to use baidu map and cannot even read…

      • David

        I live next door in Wuxi. I have been refused in Shanghai, in Wuxi, in Suzhou, in Xian, in Puttuoshan, in Hongzhou, in Beijing. I was in Zhangjiajie last week with my Chinese friend and we were both refused by four different taxi who all were sitting outside the KFC smoking. They just did nto want to go anywhere. I would say 98% of the time it is fine but when you take two-four taxis a day you end up taking thousands of taxi in a few years and I have probably been refused by 40 in almost three years. Not a lot, but enough.

        • Vance

          They must get paid a straight wage and not have much share in each fare they collect. Otherwise, I cannot figure why it would be so common to refuse money.

          • Zappa Frank

            they have, but (i’ve been told) sometimes they do not use it. I’ve noticed in chongqing some that still have the ’empty car’ light on but people on board, some guys told me was a sort of ‘black ride’, never seen in shanghai/suzhou

        • Zappa Frank

          maybe i misunderstood. i thought refused for being a foreigner.

          • David

            hmmmm maybe only 1/3 of the time for being a foreigner.

          • Zappa Frank

            i’ve been cheated for being a foreigner (funny thing, two times in suzhou and chengdu the driver told to my wife ”let’s cheat this laowai, we are a family…”) but never been refused for that.

  • DD Bear!

    when i was in sh, always got refused by taxi driver, then what shall i do?

    • Vance

      Walk.

    • That’s related to your comments on another story, about your ugliness.

    • Get a good-looking friend to hail the cab.

  • holyfashion

    If this happens in China you wouldn’t get even a response let alone a personal apologizes!
    Taxis refusing fares would be more common in China then any other country..and lets not even talk about all the crazy private drivers! when will China apologize for that and all the other morally corrupt shit that they think is OK?

  • Foreign Devil

    I got refused by cab drivers in CHina on a daily basis as did my CHinese friends. . if they didn’t feel like going to the place you wanted they would just say no.

  • He’s lucky to be allowed to live in Japan. He should shut his Chinese mouth. Go back to lousy China if he doesn’t like Japan.

  • China needs to apologise for trying to invade Japan.

  • chan

    If I had a personal apology for every time a Chinese driver refused to take me somewhere I’d have meetings every week. “I can’t go” “I’m too busy drinking tea, smoking, sleeping, playing chess with my 10 other driver friends” “I’m not going to (foreigner heavy area)” Me neither douche bag.

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