Angry Plane Passengers Open Emergency Exits Aborting Flight

Angry passengers opened emergency exit doors on a China Eastern flight out of Kunming.

Angry passengers opened emergency exit doors on a China Eastern flight out of Kunming.

From Tencent News:

Passengers on Delayed Flight in Kunming Open Emergency Exits, 25 People Involved Under Investigation

The Beijing News report (Reporter Chen Yuanyuan) — This morning [10th] a passenger on Flight MU2036 at the Kunming Changshui airport made a microblog post claiming “The captain forcefully started the plane, and passengers opened the emergency exits, prepared to jump out.” This afternoon, China Eastern Airlines released a statement saying that as the plane was being pushed out [onto the runway to prepare for takeoff] travelers opened 3 emergency exits which led to the takeoff being aborted.

Around 2pm, this Beijing News reporter learned from the airport police station that 25 passengers involved in the incident are currently under investigation.

kunming-china-eastern-flight-mu2036-takeoff-aborted-passengers-open-emergency-exits-02

Response

The microblog posts are not true, the captain did not by any means insult anyone

This afternoon, a representative from China Eastern Airlines stated, “Because of flight delays, the passengers were agitated, and the information posted on Weibo were all false.”

China Eastern Airlines’ statement showed that, yesterday, flight MU2036 from Kunming to Beijing, on a Boeing 737-800, was delayed until the early morning of the 10th before it could take off due to persistent rain, snow, and cold freezing conditions at the Kunming airport. As the airplane was being pushed out [away from the terminal gate], some passengers opened 3 emergency exits located above the wings. The takeoff was aborted and the airport’s public security department took those involved away for investigation.

The statement also said that the airline quickly coordinated new flights, provided assistance with rebooking procedures, and the other passengers have already smoothly departed on their flights. While waiting for the [original] flight involved and boarding, a small group of passengers refused to board, demanding compensation from the airline [for the delays], while employees present had promptly updated passengers of the flight’s situation, patiently apologized and explained, trying to placate travelers, with hopes that the travelers could set off as soon as possible.

Netizens

“The captain didn’t allow passengers to exit the aircraft, shouted “unless you’re dying, just wait”

Today around 5 o’clock, netizen @风云者天行健 successively made multiple microblog posts, claiming “China Eastern Airlines captain insults/scolds passengers at Kunming Changshui airport and forcibly tries to take off. Passengers call the police without success, then open the emergency exits, preventing takeoff. Over an hour now and airport management has yet to send anyone [to handle the dispute]. “

The same traveller also claimed, “At about 3am several passengers from Xishuangbanna finally arrived. Air conditioning on the plane was turned off and some people collapsed from lack of oxygen. Passengers asked for ventilation or to be let off the plane to rest. Because it was snowing in Kunming at the time, some passengers were worried about flight safety and wanted to get off the plane, but flight crew would not let them off. When passengers consulted the captain, he shouted: ‘Are you about to die righ now? If not, just wait!’ He then slammed the cockpit door shut. By then, all of the passengers were standing in the aisle, and the left wing of the plane was still covered in snow. A member of the flight crew shouted: ‘The plane is still not ready for takeoff’ but suddenly it started moving. Passengers fell down and screamed in alarm to not let the out-of-control captain fly the plane!”

At this time, the aforementioned Weibo posts about Flight MU2036 have already been deleted.

Meanwhile, according to a report from Kunming Information News, the Kunming Changshui airport faced the first snowfall of the year yesterday, and as of 9pm yesterday, 83 flights had been delayed, 23 cancelled and 6 diverted. In total, 189 airplanes have completed de-icing.

Jeopardizing the Aviation Safety Convention

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According to protocol set by the Montreal Convention, jeopardizing an in-use aircraft refers to vandalizing, damaging, or bringing hazardous materials aboard an aircraft, and any behavior that prevents an aircraft from flying or affects in-flight safety. “In-use” is the limiting definition.

Comments from Sina Weibo:

镇群神兽:

I don’t want to talk about how the passengers acted, but the Kunming airport, 9 out of 10 flights are delayed. The airlines and airport employees’ vile attitudes are unprecedented. I’ve been in the Kunming airport a lot over the last year, and somehow have never had a pleasant experience there, unique among all of China’s airports. Changshui Airport and the airlines both contemptuous about delays with an air of “what are you going to do about it?” and feel they don’t own any apology to passengers. This [comment] isn’t directed at this particular event, just at this disgusting airport.

夢仙飄對號入座:

Actually, I’ve read this [article] a bunch of times, and I still don’t get it [what happened]…

乚Khafi丿:

This 风行者 [referring to @风云者天行健 mentioned in the article] is fabricating rumors!!! Why are you still using his pictures to mislead netizens!!! Quick, upvote this post so this Weibo account owner sees this [comment]

E4upar:

Peoples’ characters really are getting worse and worse these days. When there are heavy snows and strong winds, airplanes are fundamentally supposed to consider the weather. Do you want to die from an airplane crash in bad weather or something? The airport indeed has places where it didn’t handle the situation properly, for not coming to placate people’s concerns, for not carefully comforting them, so people getting upset is understandable, but forcibly opening the emergency exit is ridiculous. You as an individual can’t wait anymore and you insist on doing something stupid that inconveniences everyone else on the plane. What the hell is wrong with you?

刘志伟jolve:

Put them on the black list! Ban them from taking a plane for the rest of their lives

风云直上:

I feel like some people think taking a plane is like driving in your own car, and you can just do whatever you want. They’re just completely retarded. Delays happen for a reason. If you’re already on the plane and it hasn’t taken off, its definitely because of the weather. Like fucking retards pissing and moaning about taking off as soon as possible. Why don’t you get your own plane and fly it yourself?

细马赶三老:

Is the law handicapped at times like these? These several law-breaking passengers, because they’re unhappy, they use all the passengers on the plane as weight/leverage. Whats the difference between this and hijacking? Why do our laws always have to follow those in America or Japan or Europe? Can we not make our own judgements/laws in accordance with our own circumstances? [怒]

小马甲6秒:

Black list them! Forbid them from traveling by plane! They must be punished severely! Support the captain!

鲸色的鱼:

Whatever the case, opening the emergency exit without authorization is irresponsible and illegal behavior, that must be punished severely! Also, the people who say the captain forcibly tried to take off, he is under the direction of the control tower, so only when they tell him to go will he go. In snow and horrible weather, aren’t objective factors causing delays very normal? Should safety be ignored in favor of an on-time takeoff? Just because you are a customer doesn’t make you god, and just because you are the weaker party doesn’t make you right.

奏酱举个栗子:

These kind of passengers should be recorded on an aviation black list. Who knows if they’ll willfully do something that could endanger the lives of others in the future.

小爷真的不是死傲娇啊喂_:

My friend’s friend was on the plane. Actually it was because the airline wanted to combine passengers [from different flights into one, cancelling the others to save money], and it was only because there was an older traveller on the plane with heart problems who wanted to get off of the plane, whom the captain yelled at with something malicious like “if you’re going to die, then die”, while also refusing to turn on the ventilation and air conditioning systems, that passengers opened the [emergency] doors. The matter wasn’t as the news reported, okay?

老王_Victor:

Idiots on planes are even scarier than encountering terrorists [挖鼻屎][汗][黑線]

WillianYE-SonicSea:

A captain daring to takeoff without permission from the control tower? You’re crazy [or, I can’t believe you guys can come up with this nonsense]… The first picture is obviously rumor mongering… Fucking, there really are more and more people who don’t understand a situation but still flame/criticize. For these problems that keep happening over and over again, there ought to be reasonable legislation enacted. For this kind of illegal behavior, there should be severe punishment. Nevermind how it [negatively] inconvenienced the entire plane’s passengers, it has also created a negative impression on people in the aviation industry. Don’t tell me, so the moment a person on the plane doesn’t want to fly, the plane should just stop? Hehe

星海薇风:

These kind of people should be banned from airplanes for life! Their heads are full of mush!

骑马穿拖鞋:

The so-called problem of the captain “forcibly trying to take off” doesn’t exist. If he didn’t have permission for takeoff, the air force would intercept.

客家菇凉:

Delays are common, and when encountering vicious weather, delays are especially unavoidable. Any selfish behavior that endangers public safety and threatens the lives of other groups of people is not permissible! Safety must be the top priority of aviation. Every captain must comply with directions from the control tower, so it is impossible for them to have forcibly tried to take off.

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  • Markus Havemann

    While the actions of the passengers might be irresponsible, I can somewhat understand them. There are at least two major problems in China Air Travel: there is no law for compulsory compensation on delays (in contrast e.g. to EU Air passenger rights) so there is little incentive for airports and carriers to keep to the schedule! Second the behaviour of airport and airplane staff towards the passengers is most of the time at least as bad as the passengers’ behaviour.

    • Cameron

      Your comment about Chinese aurline staff is a myth. I’ve taken dozens of flights in China and have never seen a less than professional and polite Chinese staff in the terminal or on the plane. On the other hand I’ve flown in the US a few times and experienced extremely rude staff both in the terminal and on the plane (particulalry Newark airport and American Airlines, who seemed to struggle to disguise their racism toward Chinese passengers who did not possess good English).

      • Markus Havemann

        you are right in respect to the fact that US airlines are even worse! But if you look at some Arab airlines (Etihad, Emirates, Qatar, Turkish Airlines) or other Asian airlines outside mainland China (Cathay, Singapore, All Nippon) there is definitely much room for improvement for mainland-chinese carriers…

      • Don’t Believe the Hype

        Yeah I agree with you on behavioral grounds, US Airways and Delta really are terrible. On the legal front though there could definitely be some reform.

      • 宋易

        The staff is cuh-yoot too! Korea, India, China…. all have pretty girls serving drinks on their planes. I would imagine Japan as well, but never been.

        • Sophia Dalke

          Alas the era of ‘coffee, tea, or me’ is past… :P

          • 宋易

            Back when Trans World Airlines was still in business, a man boarded a flight. Once the plane had taken off and drink service commenced, a drop-dead gorgeous stewardess working well below her pay grade approached a man in business class and offered him a selection. “We have wine, juice, and soda. But how would you like to try our new TWA coffee?” The man looked the girl up and down, simply replying “I don’t drink coffee myself, but I’d love to try some of your TWA tea….” Boo yah.

      • Dr Sun

        U.S domestic and international carriers sunk fast in the early 2000’s, even United and AA have gone down hill fast, by far the worse service of any major carriers.
        But to be fair, Virgin and BA are not far behind in their decline.

        Cathy Pacific are the industry’s best now.

      • ClausRasmussen

        >> never seen a less than professional and polite Chinese staff in the terminal

        Then read this epic account http://beijingcream.com/2013/05/anatomy-of-a-chinese-airport-rumble/

        https://www.youtube.com/watch?feature=player_embedded&v=wnRi6pK6xvU

        • James

          at least nobody was arrested and beat up by cops and this whole thing was settled without a major incident and everyone was treated like humans and calmed down and went home without having to pay tens of thousands of dollars for legal costs, like this police state we have here.

          • ClausRasmussen

            It may be tangential to the issue at hand, but in my opinion the problem with US cops is that they’re policing US citizens

          • Boris

            LOL

          • Probotector

            Yeah, to your average yank, a policeman arresting somebody for committing a crime = fascism.

      • James

        yeah seriously, the custom agents are the worst. what a bunch of assholes!

      • gregblandino

        Newark and American Airlines man. Why they staff the flight from Beijing with Flight Attendants that don’t have any Mandarin at all is beyond me. The way they treat the Chinese passengers is unabashedly racist. This one flight attendant who was going down the aisle screaming “CHICKEN…OR… BEEF” at the chinese passengers got to one who spoke decent english and then in front of everyone said something like “Finally one of you people speaks English.” They tried to openly get me to commiserate with them about the other passengers behavior.

        Then the staff/customs at Newark was just a bunch of assholes to everyone.

        • Kai

          Damn, that’s messed up.

    • I don’t know if it is because I am a “foreigner” in China, but I have been treated MUCH better in China than in the USA.
      I have dozens of stories, but the one sticking out is when I arrived LATE (I forget which, would need to look it up) and my connecting flight had already left. I went from one counter to the next and finally found a supervisor and explained with my bad Chinese what happened.
      They walked me over to a competing airline and bought me a ticket on a flight leaving that night because their airline was finished for the day.
      I will finish by writing –
      NEVER FLY SPIRIT AIRLINES – I just flew back from Honduras and was stranded by this airline. They have the worst customer service I have ever had the displeasure of dealing with.

      • 宋易

        Pretty sure they’re operated by Delta, another awful airline that has fucked me several times.

      • Kai

        Wow, that’s pretty awesome. So you missed a flight with their airline and instead of saying “tough luck, get here earlier next time”, they ended up paying for another flight on a competitor for you? That’d be incredible.

        If they just merely helped you book another flight (giving you advice, helping you communicate with the other airline agent, etc.) but you still paid for that flight on your own, that’s less incredible but still very nice of that person. It’d be a local helping a guest in their country.

        • Kai, It was THEIR Error – late connection – I had been traveling almost 24 hours and was so tired, I really dreaded that I was going to have to “pull a Rambo on someone’s arse” to make it out of there, so it was such a joy and relief those folks were so good to me that night.
          Contrast that to the jerks I just had to deal with at SPIRIT Airlines and what a contrast. Spirit Airlines should write the book on “How to lose future business 101″…some companies just don’t get it. I will never fly them again.

          • Kai

            Hrm, I’m kinda confused about the sequence of events but I guess it’s unimportant. I’m glad you had a good experience and seemingly someone did right by you.

          • I bought a ticket that went from the USA to a “smaller” city in China. This included/required several flights that day and the last was a connecting flight somewhere in China. I do not recall all the details it was so long ago, but the plane arrived too late (11pm, maybe even midnight) to catch the connecting flight and that was that airline’s last flight of the day. I recall the airport being “deserted” as it is late at night and running around from one section of the airport to another looking for some answers. I was sent back and forth until I finally found a supervisor who made that decision to help. He brought me to the counter of the other airline, spoke to the girl for a couple minutes, then left. She asked me for my passport, gave me a ticket and sent me to the gate for the last plane of the night.

          • Kai

            Okay, so all your flights on the same carrier? Meaning the second-to-last flight on your itinerary was late, thus you couldn’t catch your last flight, and both flights were with the same airline. So it seems the supervisor recognized that it was their fault for how they arranged your itinerary and their plane being late thus making you miss the last leg of their itinerary for you? And to do right by you (make up for their late flight making you miss their last flight that was necessary to get to the destination they promised to get you to), they booked a ticket on a competing airline for that last leg?

            If I’ve got it right, that’s good and proper of them. I can imagine an airline telling you “tough luck, that your second-to-last flight was late was also beyond our control, wait for the next plane tomorrow for your last leg”. To be extra clear, you weren’t charged extra for that last flight on another carrier, right? It was purely the supervisor pulling strings to get you to your destination however they can as quickly as they can?

            It may be that the competing airlines have an unwritten practice of helping each other out in such situations if open seats are available, but from the customer’s perspective, it’s just good to know they’ll get you where you need to go even if it isn’t their airline.

      • Dr Sun

        I have a similar story.
        Naively I flew from the U.S on a American carrier “United” on arrival to BJ I had a connecting flight 30 minutes later to KMG, however my luggage did not make it to BG, but while waiting and arguing with United’s sky partner China Air and I missed my connecting flight.
        Luckily a rep from China Eastern got me on their next flight for no cost.
        However my luggage did not turn up until 2 weeks later. After $300 in international phone calls to the worse customer service in the world “United” they concided that my bags went from LAX to SD (sanDiego) , never leaving the USA.
        My bags finally arrived in Kunming China 2 days before I was due to leave, however i was in LiJiang, the rep told me to travel back (at my expense) as they would not deliver.
        So we travelled back and got my bags 1 day before the return date. I filled with United for compensation and a apology, neither of which I have ever got (they stated the last carrier is responsible, however the last carrier , a domestic carrier never received the luggage). They blamed China Eastern for losing the bags, which is odd as I dont believe China Eastern as a domestic airline have a hub in San Diego.
        U.S carriers are the fucking worse there is, dont use them.

        • Mighty曹

          So you got butt fucked. Deal with it.

        • Good thing you were home or else you’d have to buy new clothes, toiletries, et al.
          As an FYI, use Skype next time to make toll free calls for free in the US, even if you’re in China

          • James

            i use wechat it’s great

        • Boris

          I think the laws in the EU are different (I’m not 100% on this though) so if they did do that with you when you were flying to Europe, you could get compensation from them. That or they could face fines by the EU.

      • NeverMind

        Foreigner in China = Better treatment
        White Foreigner in China = VIP treatment

    • NeverMind

      Though I agree with you for the most part, what you say is still a generalization. My personal experience with domestic Chinese flights has been positive for most of the time. Recently, an Etihad flight to the US was stranded on the tarmac for 12 hours and the passengers had to go through a very bad time.

      Reference:
      http://www.dailymail.co.uk/news/article-2896575/Airline-passengers-stranded-tarmac-TWELVE-HOURS-no-food-heavy-fog-delays-Etihad-Airways-flight.html

      Edit: My comment is also a reply to your below comment where you say Arab airlines are better.

    • ClausRasmussen

      >> there is little incentive for airports and carriers to keep to the schedule

      And thank God for that. There is a lot of airline crashes that only happened because the crew & company was too fixated on keeping the schedule and let security slip

      When it’s too foggy to take-off, when the engines are making strange noises, when the runway is covered with ice, or when there’s half a foot of snow on the wings, I definitely prefer to be sitting on the ground

      Keeping the schedule is the wrong solution, treating the passengers better during the wait is the real issue here

      • Boris

        Airlines and Airports do have a safety clause if they can’t keep to the schedule. Safety first, then schedule. The thing in China is, safety isn’t even considered (or at least my experience of it) so I doubt the delays are all safety related.

        • ClausRasmussen

          Many delays are caused by the cramped Chinese civilian airspace. They do of cause have plenty of air up there but most of it is reserved for the military and what’s left is often shut down when military aircraft have to cross the civilian air corridors. This is also the reason why they often don’t inform about the reason for the shutdown, it’s a secret!

          Anyway, although it may sound unbelievable, China has an excellent air safety record with only one fatal accident in the last decade and a rating comparable or even better than the US and EU

  • JayJay

    I suppose it probably depends on which class you were sitting in… I was coming back on business on Air China just couple of weeks ago. The flight was delay for 2 hours after everyone has boarded the plane apparently due to technical reasons. I can understand being squeezed in economy with no food or water (it was lunchtime) whereas we were showered with champagne. The airlines has got to start treating people with dignity, at the same time the passengers in china must learn some fucking manners. For one, remain in you fucking seats until the plane has come to a complete stop.

    • HaHa – yes – You know when the plane lands and starts to taxi, there will be a line of people in the aisle with their bag waiting to get off the plane.
      I always asks them with a smile…”Where are you going?”

      • Mighty曹

        The fun part is hearing all the ‘clicks’ from unbuckling seatbelts and opening overhead bins. While the plane is still taxiing, of course.

        • Dr Sun

          I dont see a problem with it, its better than being sheep waiting for instructions and then to die by the thousands, waiting for the orders(that never comes) to go now. The twin towers 9/11 being a example.

          • Mighty曹

            You don’t see a problem with not following regulations?

          • Dr Sun

            not really no

          • Mighty曹

            As a doctor you don’t follow regulations or protocols?

          • NeverMind

            Dr Dre doesn’t either! ;)

          • Mighty曹

            Dr. Dre just created his name and made himself a doctor. Much like this Sun clown.

          • Rosemon Calvin Pilot

            Nowadays everybody wanna talk like they got somethin to say but nothing comes out when they move they lips but a bunch a jibberish mutha fuggaz be actin like they forgot about Dre!

          • Mighty曹

            Hey my brutha! How have you been?

          • Probotector

            He’s not actually a doctor, and if he ever was, he was most likely struck off for not following protocols. As an alleged British doctor, coming from the most pedantic country on earth, if he doesn’t believe in following procedures to the letter, then he couldn’t possibly practice medicine there… probably why he’s in China; a good place to rid ‘genius’ doctors like him of that pesky, restrictive Hippocratic oath.

          • Mighty曹

            I always had suspicion about that. My guess was that: 1) He’s a doctor-wannabe who failed the exams to enter medical school. OR 2) If he did become a licensed doctor, he was certain to be prosecuted for malpractice for being a very shitty doctor. Therefore he fled to China to start anew.

          • A Gawd Dang Mongolian

            Some contents may have shifted during flight. Sometimes, they shift onto your face.

          • Jahar

            if there is an accident they are more likely to be injured standing.

          • That’s your example? HaHa
            I agree with you about not being a sheep and not blindly obeying (without questioning and always trust your instincts)… It’s tragic that people started to evacuate the second of the twin towers (on 9-11) after the first was struck and some joker can be heard on the intercom telling them to go back to work instead of evacuating.

      • JayJay

        wasn’t bad from London to Beijing or on the way back, but the internal flights in China, you have all sorts. The guy sitting next to me was making such loud noises enjoying his orange juice, I thought he was drinking it with his nostrils.

        • Jahar

          I saw a girl put the butter from her dinner roll in her coffee. I don’t think she knew what it was.

          • ClausRasmussen

            I once ate the paper napkin decorating a shrimp cocktail, so she’s excused lol

          • James

            it’s a new trend to put butter in coffee now. i’m not even kidding. not saying she knew that.

          • David

            Yak butter tea I have heard of but not butter in the coffee. Of course I don’t drink coffee at all, so I may be behind on the coffee news. lol

          • mr.wiener

            Maybe she was tibetan?

          • Eurotrash

            It’s a “thing.” It’s trendy to put butter in coffee these days.

      • Jahar

        Going from Seoul to Tokyo, while waiting to disembark, I had a Chinese girl shoving me from behind to get past so she could stand in front of me for 10 minutes. I don’t know why she was in such a rush to be in front of me in the line…

    • mr.wiener

      A computerised locking system that only opens the over head luggage bins when the plane docks perhaps?

      • Kai

        LoL, maybe there’s a business opportunity in this, retrofitting airplanes with centralized control of overhead compartments, locking them for portions of the flight (takeoff and landing?) while making them freely accessible during cruising (so people can access stuff in their bags as needed)? Probably have to give flight attendents some sort of override switch/code for the situations where reasonable exceptions need to be made.

        • ClausRasmussen

          You may think twice if you imagine the ensuing riot the day this clever system malfunctions and people can’t get their stuff

          • Kai

            Hah, true. I wasn’t being serious either. If people elsewhere in the world can learn, the Chinese can too. It all just takes time.

    • Mighty曹

      It’s a world of difference. In First Class they treat you like a king. In Business it’s one notch down but still very well treated. I don’t mind delays at all when I’m in Business because the cabin is quieter and the seat is, of course, wider and reclines lower. When I’m in Economy it’s HELL. It’s cramped, it’s noisy, babies crying, flight attendants aren’t as friendly, etc.

      • JayJay

        actually, many airlines have eliminated first class on some routes or all together. The Air China London – Beijing flight does not have a first class. The seat configurations have all changed. Business class somewhat mirrors first class with seats turning into flat beds. Same with Air New Zealand that have eliminated first class all together.

        The point is though, they need to at least provide some water, or something as the passengers were all strapped in economy during lunchtime with a delay of 2 hours. They didn’t get lunch until the plane took off another hour later… I’d be angry too… but doubt I would go to such extreme of opening an emergency exit….

        • Mighty曹

          I think the new Econo Plus or Deluxe or whatever fancy term the airline assigns for the extra legroom in coach will be the new Business Class and the current Business Class will be rebranded as First Class. hahaha.
          You’re right about passengers should be treated with dignity. I guess they really don’t care about people in coach. The flight is only profitable if Business/First Class is full regardless of the status in coach.

    • Eurotrash

      Be aware, I had stuff stolen out of my bag that was in an overhead compartment, because I preferred to sit while the Chinese cattle-rushed to stand in line. In the chaos, one of them opened my bag and nabbed whatever he/she could. Now, I grab my bag, then sit down and wait for the storm to pass.

  • UserID01

    Shit, even if I was held over on a plane for hours, it would NEVER occur to me to pop open the emergency exit doors to leave the plane. That’s just not a thought that would appear in my head. I would complain, sure, and maybe even try to make my way to the front exit. But never, ever would I have ever even considered opening the emergency doors because I feel I’m being inconvenienced. WTF is wrong with people?

    • Unfortunately, I was on a plane in NY that had pushed away from the gate and sat on the tarmac for 8 hours…it was awful.
      I wish someone had opened the emergency exit,
      although in the USA today, you would probably be fined $100K or sent to Gitmo and waterboarded as a terrorist

      • Don’t Believe the Hype

        hell ya! ‘merica!

      • Dr Sun

        most likely true, but the citizens of the USA gave up all freedoms after 9/11 and handed them all power over to the secret security agencies..
        They will bitch, moan and insist a minimum wage walmart worker gets fired for not giving good service, but they wont take on a company with armed security ..pussies.

        • Mighty曹

          There is a new law that requires airlines to ‘deplane’ passengers from the plane if it has been sitting on the tarmac for 3 hours. At least for domestic flights. But I think there is a similar requirement for international flights as well.

          • Dr Sun

            I can find no examples of this “new law ” in action anywhere in the world, can you ?

          • Mighty曹

            I meant in the US. Because you first stated about how “USA gave up all fredoms blah blah blah…”

          • Dr Sun

            so post your example links

          • Mighty曹
          • Dr Sun

            LOL guest voting up on govt propaganda, you need to move beyond the tactics of your daddy and CCTV,Fox news.
            Down here in the SW of China, we aren’t scared of Beijing dogs, your CPC, or the sons of dogs you have no power here, never did, never will.

          • Mighty曹

            WTF? That’s how you deal with your insecurity issues? tsk tsk… And yes, gov’t propaganda in the twisted mind of shitheads who cry conspiracy.

          • Dr Sun

            i am not the one with cap pulled down hiding my face am I ?

          • Sleepy

            Nope, you’re the one with a doo-rag covering up the male pattern baldness.

          • James

            interesting

          • biggj

            Never go full retard.

          • Mighty曹

            He’s gone far beyond that point.

          • A Realist

            You are kind of a sad bitter little man aren’t you? He linked and you just cant accept it, grow up kid.

          • Mighty曹

            You are spot on. Dr Sun always turns bitter when he realizes he’s bitten off more than he can chew. And I don’t understand why he always bitchslap people, even the ones who agree with him. Just so bitter.

          • Mighty曹

            .

          • David

            This is correct. The law went into effect in 2010. It is in the United States and was in response to so many consumer complaints about long delays. Here is a link to the announced rule change and a description of the changes.
            http://www.dot.gov/briefing-room/new-dot-consumer-rule-limits-airline-tarmac-delays-provides-other-passenger

        • UserID01

          Dude, unclench your anus. It’s gonna be okay, I promise.

          • Amused

            Somehow I think you may have first heard this phrase used in a prison movie…

          • UserID01

            I actually lol’d. I honestly can’t remember where I heard it, but you may be right.

        • Probotector

          ” but they wont take on a company with armed security ..pussies”

          … and you would? Go on then, I’m waiting for the headline of ‘fake British doctor in China storms People’s Armed Police barracks (or whatever) just to show Americans how not to be pussies’.

          • Mighty曹

            LOL! He’s the epitome of the internet tough guy.

      • Kai

        Jeebus, 8 hours. That’s REALLY bad. I don’t think I’ve experienced anything close. I feel there’s some way to argue that being unlawful imprisonment or something…

      • Edward Kay

        They fed you but no smoking? I would have feign an epilepsy or something.

      • Boris

        You can get compensation for that. If flights are 2-3 hours delayed (depending on where the flight is flying to or out of) they have to pay you for the inconvenience.

    • Dr Sun

      pussy

      • UserID01

        Pretty much described your wife and mother right on the money with that one! GG!

        • Mighty曹

          And… himself.

    • Intranet

      Did you bother to read the entire article? The AC & ventilation were turned off and people started collapsing from heatstroke or poor ventilation.

      • UserID01

        I did. And I reiterate, I wouldn’t even consider popping open emergency exits. I WOULD try to exit through the front door, but I wouldn’t try to open the emergency exits to leave, even if the plane wasn’t going to move anytime soon at all. It was an extremely shitty situation that was handled in an amazingly poor manner by the staff, and hopefully, there will be rules and laws in the future to prevent such a catastrophic failure of decency and common sense. But I wouldn’t try to forcibly open the emergency exits. I’d just try my damnest to walk on out of the front door.

    • slob

      It is incredibly dangerous and stupid. Those hatches should only ever be opened in an emergency and when their are flight crew on board they would be the best in judgement on whether to open them or not. They opened the doors above the wings. Are they just gonna jump out of the plane? It’s shitty weather, snowing, icy, and they still wanna barrel roll out the plane like ninjas?

      On the other hand, could it have something to do with the recent international flight disasters and lack of trust in pilots – mh370, the one in ukraine, recent one in (indonesia?) ? Or is it just plain old selfish stupidity. Whatever it is, I’m sure somebody recorded it and I’m sure everybody has a mobile phone. So where’s the video of this ‘barbaric’ endeavour? Nothing but words from angry travelers is all I see.

  • Surfeit

    “Is the law handicapped at times like these?” You might think so.

  • Cameron

    The rudest airline/airport staff I’ve encountered have been in the US and Russia by a country mile. Always found the Chinese airlines very polite and professional – likewise the airport staff.

    • bossel

      Ever been to Beijing Nanyuan?
      Can’t say much good about the security staff there.

      • Dr Sun

        yes, no comparison to LAX, no doubt the rudest, coldest and most aggressive in the world

        • Mighty曹

          Hahaha… you haven’t travel around the world much.

          • Dr Sun

            Uhh. probably a lot more than you have , but then again unlike you a princeling that’s going 1st class on you’re families dubious money, I travel steerage on the money I earn through my own labour .

          • Mighty曹

            You’ve been reduced to hurling wild malicious hearsay? All you’re saying against me is based on assumption. Drop that Dr. from your name and maybe I’ll just call you ‘Son’.

            EDIT: I’m off to lunch. Hope you’d be a bit more challenging upon my return.

          • Dr Sun

            bite me

    • 宋易
      • Dr Sun

        love it Chinese negotiation ” cao ni ma”, ni ma de,

        • 宋易

          I’m not sure its representative, but its fun to watch.

          • Dr Sun

            hao xiao

        • Mighty曹

          Along with fingers pointing/wagging.

    • Probotector

      Yeah I had a good string of flights the other day, except Guanghou beiyang is so badly signed, and they charged me 1000 rmb for excess baggage. Still, I liked the staff.

  • mr.wiener

    Why do I get the feeling that travel in china is less about scheduals than it is about negotiation?

    • Dr Sun

      not true, come to China, Kunming, I’ll show you how sweet it is, metro, buses..etc that function like Swiss watch.

      • Mighty曹

        Swiss Army Knife.

      • Nathan

        You are such a bullshit artist, and you post this crap on every story here. I’ve lived Kunming lived in Kunming for the better part of a decade and it’s never been like that.

        • Mighty曹

          I’m not surprised to see someone finally exposing Dr.Schmun to be a fraud. Yeah, he’s a bullshit artist.

          • Dr Sun

            your clutching at at staws 5 mao

          • Nathan

            No he’s not, you truly are full of shit.

            And I’ll tell you how line three is once it’s finished poser.

        • Dr Sun

          you dont live in kunming do you..sock

          Where do you live in kunming , inside the 1st,2nd or 3rd ring ring road, cityside, name the road.?

          whats your experience on the metro, line 1 line 2 and line 3 ?

          • Nathan

            I live in 金色梧桐 at the corner of 茭菱路 and 西苑北路.
            Come find me motherfucker.

          • Guest

            I live in 金色梧桐 at the corner of 西苑北路 and 茭菱路, and you’re still full of shite

        • Probotector

          He has some agenda of defending China to his dying breath. He’s basically a liberal socialist from the UK who came to China to rub shoulders with the Commies and dis America all day. He’s not really a doctor either.

          • Nathan

            I also noticed he likes to pepper his bullshit with Chinglish as if he’s a local.

            He’s probably one of the losers that slums around the little 老外 ghetto on 文林街 drinking beer all day while attempting to impress upon hapless passersby that he’s a “China expert” before he slinks off to his ESL job at night.

  • Dr Sun

    sounds like the Captain needs re-education

  • Don’t Believe the Hype

    It seems that, aside from a few, most netizens are quick to jump on a new narrative. But how could any of them actually know what happened?

  • Don’t Believe the Hype

    Sounds like Ryan Air

  • NeverMind

    I was delayed once for 3 hours from Beijing to Dubai coming back on a Chinese Airline (China Southern). It was late at night, so they not only provided hot food to us while we were waiting but also upgraded many of us to Business class. It was a good experience for me fortunately.

    • Fernando

      For International flights, yeah probably they’ll try to please travelers as much as possible, God forgive them if they make China lose face with their poor service. But once you live and travel around China a lot you would come realize that their domestic flights are the worst, plenty of delays and very poor service.

  • Mighty曹

    Mainland Chinese and air travel just don’t mix.

    • Dr Sun

      damn that racist, that may even be a banning offense under the new moderation rules.

      • Mighty曹

        As a matter of fact, it’s “synonymous”.

        • Dr Sun

          USA synonymous (whatever that means)

          https://www.youtube.com/watch?v=YINkftlCsW0

          • Mighty曹

            ig:
            Mainland Chinese = fucked up air travel
            Doctor in China = Doofus on internet

          • Dr Sun

            its good to see racism exposed finally and your high school silliness.
            If you ever come to China maybe I’ll take you for a beer or two and educate you.

          • Mighty曹

            Ignorant fool. Just because I don’t live in China doesn’t mean I’ve never set foot there before nor have relatives/friends living there? I’m very familiar with parts of China. Notice, I said ‘parts of China’ as it varies from region to region. Living in that shithole Kuming makes you an expert on China, not.

          • Dr Sun

            your busted, Ignorant fool.

          • Mighty曹

            I’m assuming you meant “you’re busted”. Anyway, please elaborate. And try to be more original.

          • Dr Sun

            Ohhh a spell check warrior, I’m so scared, your fungfu is so daunting

          • Mighty曹

            Is that all you have to retort with? Well, then elaborate “you’re busted”. That title of ‘Doctor’ in your name is really starting to look foolish.

          • Dr Sun

            well i’m a doctor, yeah medical school, residency,fellowship, attending etc.. , care to tell us how your achieved the godlike position of “mighty ” ?

          • Mighty曹

            It’s a name. It’ not a title. Dumbass. Anyway, it’s derived from my Chinese name.

            (Because you keep editing your comments I have to add): Once again you expressed you insecurity in seeing my name as ‘Godlike’.

          • Dr Sun

            ok i see you challenge me, but cant defend yourself . I guess your 海外华人, so know very..very little about china except what your parents who run off with their stolen fortune tell you.

          • Mighty曹

            WTF again! You challenged me and you’re the one back-peddling. It’s okay. Everyone can see it here. They’re not dumb.

            You asked for a link, I provided it, and you dismiss it as ‘gov’t propaganda’. I asked you to elaborate on your comments and you simply ignored it. How convenience?

            “Parents who run off with their stolen fortune”. Another stereotypical view you hold on overseas Chinese prove what an ignorant fool you are.

          • Dr Sun

            try harder, your just embarrassing yourself now

          • Probotector

            How is it racism, since Mighty is also of Chinese ethnicity? Stop hurling that term around so non-nonchalantly; you really don’t know what it means.

          • guest

            May as well post a video by Peter Chao and say all Asians are like that.

          • David

            WTF is this dumbass? Is this supposed to be satire or this jackass just brain dead?

          • 宋易

            Youtube should remove this. There is a trend of youtube videos of white kids going into black ghettos and harassing black people to get violent reactions, and they call them “pranks.” Things like approaching black people and telling them blatantly racist jokes, and sneaking up behind them and yanking their drooping pants up and telling them its rude to show their drawers, or trying to sell them guns. But this video is the worst I’ve seen by far, and he’s not even harassing ghetto blacks, just regular guys going about their business.

          • ClausRasmussen

            It’s crap but they should not remove it imo. It’s the consequence of free speech

          • 宋易

            Youtube is not a government enterprise.

          • ClausRasmussen

            I know that. They’re in their right to remove it but I think they should leave it

  • FYIADragoon

    That’s kind of messed up they didn’t turn on the AC or ventilation systems. Sitting on the tarmac isn’t something you get to bitch about if its within a few hours, but the lack of the former two is. Still stupid to open the emergency exits though.

  • A Gawd Dang Mongolian

    People passed out from lack of oxygen…because the air conditioning wasn’t on?

    wat

    • Dolph Grunt

      The whole depiction in that statement was like me when I was 5 trying to get out of trouble when I was caught doing something bad.

  • harrywho

    Now we know what happened to Malaysia Airlines Flight 370….

  • Jahar

    Why doesn’t behavior like this make them lose face?

    • Mighty曹

      They have no face to begin with ?

    • Guang Xiang

      There was nothing to lose face over. Everybody is in agreement on the absurdity of the situation.

      • Jahar

        They acted like crazy idiots opening a door to an airplane and jumping out. I think everyone is in agreement that they look absurd as well.

  • Guang Xiang

    All the best and accurate comments are at the bottom.

    The passenger’s actions might be extreme but I honestly believe Chinese airlines deserves this sort of treatment. This 2-3 hours sitting in a plane is all too common is a cheap tactic make sure you’re already committed to flight, in addition to shutting off ventilation.

    Chinese airlines need to improve traffic control standards. According to some pilots I’ve talked to, dealing with air traffic control in China is very aggravating and unprofessional.

    My dad was on of these flights before. He’s in poor health and said he felt like fainting till someone pulled open the emergency door.

  • vincent_t

    As a frequent flyer in China, though I don’t agree with the action, I feel the passengers pain. The air traffic control in China is just a joke, they surely screw up the flight planning and scheduling, they have it coming and i bet there will be more incidents before they improve their service.
    I once stationed in Tianjing for 6 months and flew back to
    Shanghai once monthly. Over the 7 trips flying out from Tianjing, 5 was delayed
    by more than 3 hours, 1 was cancelled (after delayed for 8 hours) and only 1
    was on schedule. All of the delays were announced as due to bad weather,
    but hell there was no fog, no rain, nothing. What add fuel to my frustration
    was that 1 or 2 cases I saw other flights to the same destination took off, but
    the plane i book just park there because of “bad weather”.

    After this I actually developed a “flight delay phobia” in China. Now when I need to
    travel to Tianjing, Beijing and whichever cities with notorious flight delay, I
    go for high speed train. Screw the China domestic flight.

  • B*tches, Leave

    The Airline’s response is funny:
    “So the flight got delayed, it agitated some passengers, who, when finally on board and about to take off, opened the emergency exits in revenge” – the hell?

  • icup ✔️

    yes china, let’s delay the flight longer cause you were upset the flight was delayed.

    that’s like someone slap you in the face once but you were so angry you continued to slap yourself even harder.

  • Ryo Saeba

    I’m no air traffic controller or anything but can’t they just make sure the planes can take off before allowing them to board? Surely if you can be delayed on the tarmac for 3+ hours, you can accommodate the time it takes to board and take off as well. Sure a new system may be needed but come on.. It’s 2015 and we’re probably still using the same old way to depart planes on the runway as say 40 years ago. I’m just saying, there has got to be a better way.

  • David

    Can you imagine if the Chinese government were to start fining airlines for long delays (about 2/3 of my flights are either delayed or canceled, and I fly about once a month). http://www.foxnews.com/travel/2015/01/16/feds-fine-southwest-16m-for-hours-long-runway-delays-in-chicago-storm/?intcmp=latestnews

  • Probotector

    You see, this is not immature selfish behaviour, no no, this is ‘not taking shit from an airline that’s obviously trying to dupe me by making me wait’, the epitome of self-respect and integrity. Now, the pilot, he was childish for following safety procedures for a foul weather takeoff, which unfortunately but unavoidably inconvenience the passengers. How selfish of him to annoy so many people with the nonsense concepts of ‘safety’ and ‘procedure’, does he know nothing of ‘harmony’?

    Also, gotta love this testimony:

    “The captain forcefully started the plane,”

    Right, taxiing at 60mph no less? Seriously, how do you ‘forcefully’ start a plane? Is it because “Passengers fell down and screamed in alarm to not let the out-of-control captain fly the plane!”? Well that will happen if you don’t wear your seatbelt. Nothing ‘forceful’ or ‘out of control’ here. Geez what drama queens.

    “Air conditioning on the plane was turned off and some people collapsed from lack of oxygen”

    Really? It’s an airliner, not a space shuttle, you wouldn’t suffocate from waiting on the tarmac, even for hours on end. Now the article doesn’t say how long they were there, but this can’t really happen. Hyperbole and hysteria at it’s worst, all over a minor inconvenience. People in this world man, seriously.

  • Dolph Grunt

    Well, it looks like I’m going to Chongqing for a couple of weeks in February. I certainly hope there’s none of this monkey business on either of my flights.

    I’m sure there won’t be. I’m on an American airline. Anyone tries stuff like this, they’ll taser his/her ass.

  • Dolph Grunt

    “I feel like some people think taking a plane is like driving in your own car, and you can just do whatever you want.”

    This explains the driving.

  • Rafasa Arandas

    I’m just curious…why all these articles on relatively minor domestic Chinese issues? What about, for example, Chinese people’s reactions to Ukraine, ISIS, the Paris attacks…?