UK HSBC ATM Machine Malfunction, Chinese Netizen Reactions

Xu Ting, a young Chinese man who was initially sentenced to life imprisonment for exploiting an ATM malfunction in Guangzhou, China to withdraw 175k RMB.
Xu Ting, a young Chinese man who was initially sentenced to life imprisonment for exploiting an ATM malfunction in Guangzhou, China to withdraw 175k RMB.

A malfunctioning HSBC ATM machine in Milford-on-Sea in the UK was dispensing double the cash withdrawn.

From NetEase:

ATM in England mistakenly dispenses double the amount of cash withdrawn, bank says mistake is theirs and money needn’t be returned

According to a May 19th online report by the British Daily Mail, recently, an ATM machine in England had a malfunction where it dispensed double the amount of cash when customers used it to withdraw money. After this news spread like wildfire, many people rushed there to withdraw money. The bank says they do not need to return the extra money.

This incident occurred in the affluent village of Milford-on-Sea, near Lymington, Hampshire, where an HSBC ATM machine experienced a malfunction causing it to spit out double the amount of cash. People who heard the news rushed to the ATM and formed a long line, with some people even withdrawing thousands of British pounds. Throughout the period of malfunction, a total of 200 customers customers withdrew money. The malfunction continued for over two hours before the police arrived on the scene and shut down this ATM machine.

At the same time, police said that if customers knew that the ATM machine was malfunctioning when withdrawing money and continued to withdraw money, then the bank may pursue legal liability against the customers for fraud.

HSBC said they will not seek the return of the extra money, because the mistake was the bank’s, and customers are not responsible for this.

A customer unwilling to provide their name told the journalist: “Some people were using 5-6 ATM cards to withdraw money”.

Xu Ting, a young Chinese man who was initially sentenced to life imprisonment for exploiting an ATM malfunction in Guangzhou, China to withdraw 175k RMB.
Xu Ting, a young Chinese man who was initially sentenced to life imprisonment for exploiting an ATM malfunction in Guangzhou, China to withdraw 175k RMB.

Comments from NetEase:

AFDAFAFDA [网易广东省广州市网友]:

Xu Ting withdrew over 100k RMB and is still in prison.

[Note: Xu Ting was a migrant worker who withdrew 175k RMB from a malfunctioning ATM machine in Guangzhou in 2006. He was sentenced to life imprisonment but after a public outcry, the sentence was reduced to 5 years. Another person who had exploited the malfunction withdrew 18,000 but turned himself in and was sentenced to 1 year in prison.]

lhc19620207 [网易北京市网友]:

I wonder what Xu Ting will think when he hears of this news.

samjmhu [网易广东省广州市番禺区网友]:

He’ll think, what a mistake, absolutely must not reincarnate in China in my next life.

内阁总理大臣李鸿章 [网易山东省济南市网友]:

Degenerate British, I humbly advise you guys to avoid going further down the wrong path.
It is necessary to immediately correct your mistake, arrest those lowly people and sentence them to life imprisonment without possibility for parole!

cccgml [网易湖南省永州市网友]:

Isn’t this obviously to embarrass China’s banks? Imperialism with ulterior motives.

国米铁粉 [网易广东省茂名市网友]:

Capitalism proving itself to be the abyss of suffering, having the impertinence to not sentence life imprisonment!!!

hgsjyjyz [网易南非网友]:

What are China’s banks supposed to do now?? Definitely going to say you’re just putting on a show!!!

永遠的孤獨 [网易香港网友]:

When it happens in England, you don’t have to return it. When it happens here, you get sentenced to life…

無名高地 [网易四川省泸州市网友]:

What a slap in the face!


They only dare to post this kind of news late at night.


The sorrow of 1.3 billion Chinese depositors!!!
ATM dispenses counterfeit money — Bank is not responsible.
Internet banking theft — Depositor responsibility.
ATM has malfunction and dispenses less money — Depositor theft, sentenced to life.
Bank gives too much money — Depositor is obligated to return it.
Bank gives too little money — Bank not responsible if you left the counter.
Guangdong Kaiping bank president embezzles 400 million — sentenced to 12 years.
Guangdong ordinary commoner withdraws an extra 170k — sentenced to life.

[The above comment was copied and pasted repeatedly by various commenters.]

网易广东省中山市网友: (responding to above)

China’s so-called law is simply used to oppress the rabble

LUCYi [网易英国网友]: (Chinese netizen in the UK)

One time, I went to the supermarket. When I was getting some yogurt, I accidentally broke one. Of course, I took this one, but when checking out, the cashier kept asking me if I wanted to exchange it… I kept saying it was I who broke it… but he kept saying its okay, do you want to exchange it, I’ll go get it, it’ll be quick. Even in the end I was still saying it wasn’t necessary, that I broke it myself.

williamszx [网易英国手机网友]: (Chinese netizen in the UK, responding to above)

Also in the UK, I do feel that the wealthy small town like above are indeed very good. Of course, excepting cities with a lot of immigrants like Birmingham and the like.

网易荷兰网友: (Chinese netizen in the Netherlands, responding to above)

It’s like that where I am too, the places with a lot of blacks and aboriginals being relatively worse.

freninerben [网易德国网友]: (Chinese netizen in Germany, responding to above)

Same here, when going to the supermarket, the [workers] will all be very sincere in telling you the real situation and sincerely give you suggestions!

chendihewo [网易美国网友] 的原贴: (Chinese netizen in America, responding to above)

Same here.

美利坚赞歌 [网易美国手机网友]: (Chinese netizen in America, responding to above)

Same here. There was a kind of condiment that I took four of but only found 3 when I got home. So I drove back to the supermarket to complain and the cashier kept apologizing and asking me if I wanted to get another or get a refund with me eventually getting a refund. But when I went back, I actually found a bottle under the seat of the car. What can I do? This time it was me who had to go apologize.

网易法国手机网友: (Chinese netizen in France, responding to above)

France is okay too, apart from cities with a lot of Arabs.

网易日本网友: (Chinese netizen in Japan, responding to above)

I’m in little Japan. Once I took my child to the supermarket. After checking out, I was putting my groceries in the bag and my child dropped a box of eggs on the ground, breaking a few of them. The service staff rushed over to wipe the floor and even exchanged a new box, without asking for money. Whether you believe me or not is up to you.

tianhao344600531 [网易日本手机网友]: (Chinese netizen in Japan, responding to above)

True story, this kind of thing happens a lot.

老林童鞋 [网易浙江省温州市手机网友]: (Chinese netizen in Zhejiang province, responding to above)

You guys are damaging the harmony of socialism!!!

rubbishfighting [网易广东省佛山市网友]: (responding to above)

You fuckers, you guys having it good is one thing, but coming here to make us envious, fuck.

网易山东省威海市网友 [aspxsky001]: (responding to above)

Fuck, you guys having emigrated and now living the good life are now cocky. We’re still in an abyss of suffering.

网易广东省深圳市网友: (responding to above)

Reading the above, one conclusion can be made: Chinese people are indeed the garbage of the earth, the most despicable race of people. When others ridicule us as the sick man of Asia, that’s even raising us up. We’re actually the cockroaches of Asia.

网易广东省广州市网友: (responding to above)

Long live imperialism!

紫衣怀素 [网易辽宁省沈阳市网友]: (responding to above)

Evil imperialism, once again trying to ruin our harmony.

Written by Fauna

Fauna is a mysterious young Shanghainese girl who lives in the only place a Shanghainese person would ever want to live: Shanghai. In mid-2008, she started chinaSMACK to combine her hobby of browsing Chinese internet forums with her goal of improving her English. Through her tireless translation of popular Chinese internet news and phenomenon, her English has apparently gotten dramatically better. At least, reading and writing-wise. Unfortunately, she's still not confident enough to have written this bio, about herself, by herself.


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