Tencent Stops QQ Service For Any Computer With 360 Installed

360 PK QQ

360 PK QQ

From NetEase:

Tencent forces users to choose between the two: Those who have 360 installed can’t use QQ

November 3rd night news, regarding the dispute between 360 and QQ, Tencent issued a public announcement today, stating that until the dispute between the two sides is resilved, Tencent will not allow its QQ [instant messaging program] to run on any computer with 360 installed on it. Industry insiders believe that Tencent is forcing users to choose between the two with this move.

Beginning from the end of September, a dispute broke out between China’s two largest client software companies Tencent and 360 that continues to this day, with the trigger having been 360’s privacy protection software claiming that QQ is suspected of scanning the private documents of netizen’s computers, which Tencent flatly denied; The most recent clash between the two sides has been 360 releasing a way to get rid of QQ advertisements, turn off QQ Xiu, and QQ members’ “Koukou Bodyguard”, with Tencent then suing 360 on grounds of unfair competition.

Comments from NetEase:


After using TX [Tencent] for so many years, this time, you [腾讯, teng xun, Tencent] have really disappointed brother [referring to self]. Laughingly awaiting the Heavenly Kingdom‘s final decision/judgment.


Tencent’s hooligan face [behavior] is truly disgusting.
You have a fight with 360, but what right do you have to force it upon the users? What right do you have to make decisions for users?


Ever since I installed 360, my computer has been perfectly fine…I support 360. Tencent, you want try forcing people into a corner, you can go to hell.


It has finally escalated. As someone who uses both company’s software, the pressure is really huge…
You dare to threaten brother [referring to self], brother will just go to MSN.


Tencent’s brother is Li Gang.


Tencent is truly TMD low.


TX is really disappointing~~ So many people supporting you, and yet this is how you repay them?


I have already go 315 [China’s Consumer Protection Bureau] to lodge a complaint against Tencent, for stopping service without user’s permission! Members, red, yellow, blue, diamond, etc. [membership levels] have all paid money! On one side, Tencent makes itself sound like it is the embodiment of justice, but on the other side it does illegal things… In this river crab society, [Tencent CEO] Ma Huateng’s father is Li Gang! Go to hell!!


TX, how do you know I am using 360??????? You just proved that you are scanning my computer. At first, I didn’t believe what 360 said about you invading users’ privacy. Now I believe them. Talk about lifting up a rock to smash your own foot! Idiots!

Tencent's letter to QQ users on why they are stopping service to computers with 360 installed on them.

From Tianya:

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360 versus Tencent, who will you guys end up choosing?

Below is the full text to Tencent’s “letter to the vast number of QQ users”:

Dear QQ User:

When you see this letter, we have just made an exceptionally difficult decision. Until 360 stops its infringements and malicious defamation against QQ, we have decided to stop the operation of QQ software on computers installed with 360 software. We know deeply this will cause an definite inconvenience for you, and we sincerely apologize to you. At the same time, we have written below the reasons for this decision, and hope we can have your understanding and support.

1. To protect your QQ account’s security

Recently, 360 has forcefully promoted and even coerced users to install the illegal hack “Koukou Bodyguard”. This software hijacked QQ’s security module, causing QQ to lose related functions. In a 360 software operating environment, We are unable to guarantee your QQ account’s security.

2. Saying “no” to immoral behavior

360 time and time again has manufactured “QQ infringes upon users’ privacy” hearsay/rumors, engaging in malicious slander of QQ’s security features. The truth is that QQ’s security module absolutely does not engage in scanning or monitoring users’ private data, much less uploading/transmitting users’ data. At present, we have already provided our QQ security module’s code to a third party for review, to prove our innocence.

Worse, as an internet security company, 360 actually has released hacking software, openly standing on the opposite side of “security”, engaging in the hijacking and control of other companies’ software. This is all immoral behavior.

3. Resisting illegal behavior

Any business behavior, no matter for what purpose, must all be carried out within the framework of the country’s legal regulations. However, 360 actually uses something illegal like a “hack” to undermine Tencent’s normal service.

360 has already hijacked and undermined QQ on the desktops of users’ computers. We could have chosen to use technological methods to fight them, but after repeated consideration, we ultimately decided that we cannot let your computer desktop become a “battleground”, and have instead given you the right to choose your software.

Over the past 12 years, QQ has been fortunate to have grown with you; As for the future, we look forward to continuing to be part of your life!

Tencent Co.

2010 November 3

A poll on Tianya:

Tianya poll as of 2010 October 4 ~2:10am

Question: You can’t use QQ because your computer has 360 installed, you will:

1. Uninstall QQ.
2. Uninstall 360.
3. Observe, actually, brother [referring to self] doesn’t use either of them.

A poll on Mop:

Mop poll as of 2010 October 4 ~2:20am.

Question: QQ attacks, says computers installed with 360 cannot run QQ software! Who do you support?

1. Support QQ, after so many years, there is a bond.
2. Support 360, TX’s copying is too shameless.
3. Observe, none of my fucking business, old me uses MSN.

A poll from NetEase:

NetEase poll 2010 October 4 ~2:40am

Question: Tencent forces users to choose between the two, who will you uninstall?


From NetEase:

Tencent has announced its conditions for reconciliation/settlement: 360 must uninstall/remove Privacy Protector

Below is the full text of Tencent’s statement:

We call for 460 to make a clean break with its past, and commit to giving users an environment to use QQ and other legal software safely/securely and without interference.

To obtain comprehensive security for QQ users, Tencent requires 360 to do the following three things before Tencent will stop its self-protective measures:

1. 360 must uninstall on all of its software clients Koukou Bodyguard and the malicious Tencent-slandering Privacy Protector;

2. 360 must immediately stop intercepting/interfering with Tencent and other legal software programs/processes, and publicly commit to no longer interfering with Tencent programs, publicly commit to no longer release any software that attacks Tencent products, and publicly commit to no longer misappropriate any QQ user’s information;

3. 360 publicly apologizes to Tencent, and compensates for its losses.

Comments from Mop:


Bastard Tencent!
Will 360 be able to endure this?


Motherfuckers! QQ go to hell! The shanzhai king~! [referring to Tencent often copying others’ programs/innovations]


Can’t have your cake and eat it too. The government isn’t doing anything [about this] either.


Shameless QQ.
If 360 releases a communication tool like QQ…I’m willing to throw away QQ
and side with 360. emoticon


NND, have you guys had enough? If 360 releases chat software, no one needs Tencent anymore, fuck, disgusting.


Absurd, a software company is now able to hoodwink the public. I won’t talk about the ordinary free user, but I’m thinking: How is Tencent treating the rights and interests of those users who have paid?


Switch to MSN, ding [support] 360 to the end…


Two rabid dogs biting each other are finally opening their mouths towards their master…


Who do you support? 360 or Tencent?

View Results

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Written by Fauna

Fauna is a mysterious young Shanghainese girl who lives in the only place a Shanghainese person would ever want to live: Shanghai. In mid-2008, she started chinaSMACK to combine her hobby of browsing Chinese internet forums with her goal of improving her English. Through her tireless translation of popular Chinese internet news and phenomenon, her English has apparently gotten dramatically better. At least, reading and writing-wise. Unfortunately, she's still not confident enough to have written this bio, about herself, by herself.

  • Anon

    Oh noes! Oh noes!

  • Alex

    Geez, years trying to get people to get MSN(because I refuse using that crap software QQ) but failed.

    Now suddenly everybody starts using MSN, hahaha.

    • wat

      QQ is actually better than MSN in most areas. It’s pretty much an MSN clone with better functionality in a few ways and more annoying ads.

      • Fenqing Mike

        msn is truly crap, they havent even update msn messenger for a year now.

        • Alan no longer in China

          I don’t know what you’re talking about but my MSN just updated not long ago.

          Having said that I don’t often use MSN. I find myself using Google Chat much more.

        • Alex

          Windows 7 has a new version of Messenger I think ^_^

          I guess I got used to MSN. Since I got internet I started with that software, and now it’s impossible to leave it for another one. I hear is not as common in the US to have MSN. Most Europeans I know use MSN, hehe.

        • I use Skype, Facebook, and Twitter, but then I haven’t lived in China since 2007!

      • Josh

        QQ is an ICQ clone, not MSN. Sorry, youngin.

    • what’s the problem with QQ? I use it the whole time, and I find it just as practical as MSN.

    • oscar

      yeah, QQ has group, where people chat regularly, msn doesn’t do a good job at this. but this time, QQ really piss me off, they should cut all those useless craps and stop watching me

  • Raymond

    Yeah QQ really shot itself in the foot with this idea.

  • Wikkie

    haha good riddance to QQ software

  • john digmeme


    …What right do you have to make decisions for users?”

    This user should be careful! Questioning authority’s ability to make the right choice for its users is a step toward….[wumao please fill in blank]

  • Sunni

    “2. Support 360, TX’s attack is too shameless.”

    I think this might be translated wrong..?
    抄袭means copy/plagiarize, not attack.

    • Curt

      My dictionary has both meanings and given the context I think the translator is correct.

      • Sunni

        抄袭is RARELY, rarely used in the context of “attacking”. I should know, it is my main language of communication.
        Even so, the poll was definitely not talking about TX attacking companies, but that the material TX releases always seem to be plagiarized. You can find many discussions regarding this if you just probe around on the net.

        So no, I don’t think, given the context, the translator is correct.

        • Justin

          Damn Chinese language with its words that can mean so many different things. It’s like trying to say the meaning of a Jackson Pollack painting sometimes.

          • xav

            Man you know a lot QQ but you don’t know shit about of the greatest of all times: that’s Mr Pollock for you boy. Show some respect!

        • Curt

          Wow,a little sensitive, eh? You were right, congratulations.

          • Sunni

            I fail to see how I was being sensitive.
            Seriousness is never welcomed on the interwebs, maybe?

            I wasn’t trying to win an argument. I had hoped you would show joyfulness at having learned something new today. But alas, I assumed wrong. :(

  • am with QQ 110% baby!

    because they help me with the wumao……


  • Mano

    360 is a crap antivirus. At the office they all have that installed and the computers are infested with viruses beyond anything I have ever seen. I removed 360 from my machine, put Symantec Corporate version on there, no problems, people always give me their usb’s to sterilize. To hell with 360.

    Also, QQ is such a big player in China….scanning the computer? Of course! You think the government would let something get that big here without getting their fingers in it???

    • yeah the whole thing just smacks of idiocy on both parts…

      And while it seems like QQ is the main ass here, 360’s software is more intrusive and annnoying than Norton’s back home so I can’t bring myself to cheer on either party…

      Maybe the government will burn them both for making the country lose face.

  • CuzI’maBoo

    Poll needs “other” as an option.

    “Tencent or 360, which would you choose?”
    Answer: MSN Messenger.

    • Sunni

      360 is not a chatting software………………………..

  • Horsecube

    Could be a wakeup call for hundreds of millions of internet users. The Letter QQ is sending to its users actually reveals everything:
    > At present, we have already provided our
    > QQ security module’s code to a third party
    > for review, to prove our innocence.
    If they would have sincere attitude, they would unveil who that third party is.
    Hugely political issue, as it is out of question, that TX is backed by the central government: QQ has more than 600 million users.
    That is a power that doesn’t go unexploited in a country like this.
    100% in favor of 360. however ridiculous their software might be.

  • Type Two

    360 blows! 支持QQ!

  • Nong

    The end for the QQ virus? Anyway BUY real windows 7 and you get an anti-virus way better than 360. Hopefully they’ll both die soon.

    Or keep using Chinese 5 RMB fake windows and have all the DNS trojans you can handle!

    • Slagwater

      Ahhaha I love it, someone in the QQ office is getting hung from the rafters for this idea. When there are so many alternatives out there (skype, msn, etc) making people would choose between a paid service and a free service? What was qq thinking?

      • Nong

        QQ is much like a virus, torjan and malware all rolled into one, as it can scan your system, install software and malware without your consent and cannot be properly be uinstalled. If it dies hoooray!

        However 360 is the lamest anti-vius on planet earth used by people who already have FAKE compromised Trojan infested windows BEFORE they started. You cannot fix viruses or trojans ‘after the fact’ using any anti-virus running a FAKE ghost compromised Trojan infested windows that cost you 5 RMB!

        Microsoft provide a free anti trojan/virus/malware called ‘Microsoft Security Essentials’, but you actually have to pay microsoft for their operating system to get it for free.

  • Eddie

    lol, both suck, but even tho 360 suck, i heard from a friend that they r actually remove annoyin crap from QQ, such as spam and unwanted Ads… so why QQ wants to control this? maybe the Ad thing makin them lose money with the companies and shit..

    but ya, msn has the same problem, spam and ads, and i dont see microsoft bitching about it?

  • travismurphy

    only a matter of time before tencent comes out with an antivirus package that comes with QQ

  • Justin

    Two IT companies trading barbs over unfair competition. Man, China is becoming more like America all the time.

  • dim mak

    360 is a pile of shit. Use QQ + Avira antivirus.

  • BovvaBoy

    Productivity in my office in Shanghai has increased 1000% today….now I know why!!!!

    Thanks Tencent – you cut your nose off to spite your face, but it works for me!!!

  • Smokeyroooo

    Yea, most people at the company I work for use MSN and/or Skype. But they don’t use QQ because they already know that QQ is full of ads, virus’ and has the ability to scan your computer and steal company secrets. If thats not an invasion of privacy, what is?

    I can’t believe there are 30+ idiots on this site that still favour QQ. I hope that shitty company and the CEO’s go to hell and get raped by giant “lovely” penguins.

  • Jia jia

    Sounds like another gome, where a govt dept decided that the commercial success of another govt dept became too much. What a Brilliant way to suppress the made in china product quality, avoiding domestic demands for market reforms from rising too rapidly.

  • Suicidal tendency

    Well, one would be very naive to think QQ does not check anything of your private data.
    One would be even more naive to trust MSN or actually any company providing a free service for nothing without a business model (ads are not enough). Do you really think they do that because of their philantropic nature?

    Let’s all switch to Jabber. Free, opensource, ads free, and privacy-respect compliant!

    • aflame

      Actually most people already use Windows , so trusting MSN or not doesn’t make any difference.

    • Alikese

      Wait, so does Jabber work because of a purely philanthropic nature?

      • Suicidal tendency

        More or less.
        The main difference is the service is “decentralized”. In practice, this means anyone can host a “server”.
        Google hosts a server, many associations host one, and you can host one if you wish (and have resources…).

        It’s just the same as e-mail: you don’t have to be at AOL to send a mail to someone who’s at AOL! If you don’t trust them, you can go anywhere else.
        Why should it be different for chatting?

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  • John Q

    What great news. I will immediately install 360 in all my office computers. I am happy to pay for each and every one of the 85+ PC’s there. Anything to rid my office of QQ for good. My lazy chink workers have nothing better to do than QQ all day. This will be sooo great!

  • Like one of the Chinese articles said, both are rascals; it’s just that this time, 360 managed to gain the moral high ground, but it doesn’t mean they have a better record than Tencent.

  • Shanghairen

    Someone installed qq on my computer one time and it kept doing annoying stuff. I uninstalled it, but it was still there somehow…not sure how that works. So I’m kind of anti-qq. The problem for Chinese people is that all their friends use qq with accompanying pictures, blog entries, etc., so it’s kind of hard to leave. I’ve never used 360 but there must be a decent replacement for it.

  • longtian

    There needs to be a third poll option, “neither”.

  • thely

    gara2 pada bertengkar gw kena imbasnya

  • Encrypted

    Buy a Mac. Forget about viruses and you can use QQ.
    How can a Chinese live without QQ anyway?!

    • laselle

      it’s like american ppl could not live without myspace facebook twitter msn….etc. because QQ integrated all these kinda shits in this software.

    • MacBook

      Maybe no viruses but still not sure if QQ is illegally scanning my Mac.

    • louis

      everything in qq is replaceable. the key is if u want to

  • @@@

    they are both shit.

    unbann facebook

  • any anti-virus software is fucking with your computer
    MSN suck
    QQ is the most unfortunate and a good choice

  • louis

    tencent’s behavior is so disappointing, i uninstalled all its software 4 ever. disgusting…

  • A former Tianjiner

    What a poor performance from both companies. How will you create trust in the internet community with actions like this. I depend on QQ to communicate with my chinese friends, all of a sudden they are abondoned by two companies damaged in their vanities. Both are loosers.

  • xuedi

    Just for fun, install a fresh clean windown as then QQ inside a virtual machine, look at the network traffic and you will be very surprised what you see ;-) QQ is very talk active and interested what you are doing …

    Then deinstall QQ and make compare the system to the status from before, and you will be more surprised what kind of services continue to run, it stops sending, but it still collect information …

    Then look WHERE qq install itself to, deep into the system core, it even replaces genue microsoft dll’s …

    I support 360, delete that shit!!

  • 8错8错,蛮好玩的……

  • Shenzhen

    QQ *is* just a tool of you know who, so I don’t know why the original Chinese commentators acted so shocked.
    It puts almost 2,000 items into your registry FFS !

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