Tencent Stops QQ Service For Any Computer With 360 Installed

360 PK QQ

360 PK QQ

From NetEase:

Tencent forces users to choose between the two: Those who have 360 installed can’t use QQ

November 3rd night news, regarding the dispute between 360 and QQ, Tencent issued a public announcement today, stating that until the dispute between the two sides is resilved, Tencent will not allow its QQ [instant messaging program] to run on any computer with 360 installed on it. Industry insiders believe that Tencent is forcing users to choose between the two with this move.

Beginning from the end of September, a dispute broke out between China’s two largest client software companies Tencent and 360 that continues to this day, with the trigger having been 360’s privacy protection software claiming that QQ is suspected of scanning the private documents of netizen’s computers, which Tencent flatly denied; The most recent clash between the two sides has been 360 releasing a way to get rid of QQ advertisements, turn off QQ Xiu, and QQ members’ “Koukou Bodyguard”, with Tencent then suing 360 on grounds of unfair competition.

Comments from NetEase:


After using TX [Tencent] for so many years, this time, you [腾讯, teng xun, Tencent] have really disappointed brother [referring to self]. Laughingly awaiting the Heavenly Kingdom‘s final decision/judgment.


Tencent’s hooligan face [behavior] is truly disgusting.
You have a fight with 360, but what right do you have to force it upon the users? What right do you have to make decisions for users?


Ever since I installed 360, my computer has been perfectly fine…I support 360. Tencent, you want try forcing people into a corner, you can go to hell.


It has finally escalated. As someone who uses both company’s software, the pressure is really huge…
You dare to threaten brother [referring to self], brother will just go to MSN.


Tencent’s brother is Li Gang.


Tencent is truly TMD low.


TX is really disappointing~~ So many people supporting you, and yet this is how you repay them?


I have already go 315 [China’s Consumer Protection Bureau] to lodge a complaint against Tencent, for stopping service without user’s permission! Members, red, yellow, blue, diamond, etc. [membership levels] have all paid money! On one side, Tencent makes itself sound like it is the embodiment of justice, but on the other side it does illegal things… In this river crab society, [Tencent CEO] Ma Huateng’s father is Li Gang! Go to hell!!


TX, how do you know I am using 360??????? You just proved that you are scanning my computer. At first, I didn’t believe what 360 said about you invading users’ privacy. Now I believe them. Talk about lifting up a rock to smash your own foot! Idiots!

Tencent's letter to QQ users on why they are stopping service to computers with 360 installed on them.

From Tianya:

360 versus Tencent, who will you guys end up choosing?

Below is the full text to Tencent’s “letter to the vast number of QQ users”:

Dear QQ User:

When you see this letter, we have just made an exceptionally difficult decision. Until 360 stops its infringements and malicious defamation against QQ, we have decided to stop the operation of QQ software on computers installed with 360 software. We know deeply this will cause an definite inconvenience for you, and we sincerely apologize to you. At the same time, we have written below the reasons for this decision, and hope we can have your understanding and support.

1. To protect your QQ account’s security

Recently, 360 has forcefully promoted and even coerced users to install the illegal hack “Koukou Bodyguard”. This software hijacked QQ’s security module, causing QQ to lose related functions. In a 360 software operating environment, We are unable to guarantee your QQ account’s security.

2. Saying “no” to immoral behavior

360 time and time again has manufactured “QQ infringes upon users’ privacy” hearsay/rumors, engaging in malicious slander of QQ’s security features. The truth is that QQ’s security module absolutely does not engage in scanning or monitoring users’ private data, much less uploading/transmitting users’ data. At present, we have already provided our QQ security module’s code to a third party for review, to prove our innocence.

Worse, as an internet security company, 360 actually has released hacking software, openly standing on the opposite side of “security”, engaging in the hijacking and control of other companies’ software. This is all immoral behavior.

3. Resisting illegal behavior

Any business behavior, no matter for what purpose, must all be carried out within the framework of the country’s legal regulations. However, 360 actually uses something illegal like a “hack” to undermine Tencent’s normal service.

360 has already hijacked and undermined QQ on the desktops of users’ computers. We could have chosen to use technological methods to fight them, but after repeated consideration, we ultimately decided that we cannot let your computer desktop become a “battleground”, and have instead given you the right to choose your software.

Over the past 12 years, QQ has been fortunate to have grown with you; As for the future, we look forward to continuing to be part of your life!

Tencent Co.

2010 November 3

A poll on Tianya:

Tianya poll as of 2010 October 4 ~2:10am

Question: You can’t use QQ because your computer has 360 installed, you will:

1. Uninstall QQ.
2. Uninstall 360.
3. Observe, actually, brother [referring to self] doesn’t use either of them.

A poll on Mop:

Mop poll as of 2010 October 4 ~2:20am.

Question: QQ attacks, says computers installed with 360 cannot run QQ software! Who do you support?

1. Support QQ, after so many years, there is a bond.
2. Support 360, TX’s copying is too shameless.
3. Observe, none of my fucking business, old me uses MSN.

A poll from NetEase:

NetEase poll 2010 October 4 ~2:40am

Question: Tencent forces users to choose between the two, who will you uninstall?


From NetEase:

Tencent has announced its conditions for reconciliation/settlement: 360 must uninstall/remove Privacy Protector

Below is the full text of Tencent’s statement:

We call for 460 to make a clean break with its past, and commit to giving users an environment to use QQ and other legal software safely/securely and without interference.

To obtain comprehensive security for QQ users, Tencent requires 360 to do the following three things before Tencent will stop its self-protective measures:

1. 360 must uninstall on all of its software clients Koukou Bodyguard and the malicious Tencent-slandering Privacy Protector;

2. 360 must immediately stop intercepting/interfering with Tencent and other legal software programs/processes, and publicly commit to no longer interfering with Tencent programs, publicly commit to no longer release any software that attacks Tencent products, and publicly commit to no longer misappropriate any QQ user’s information;

3. 360 publicly apologizes to Tencent, and compensates for its losses.

Comments from Mop:


Bastard Tencent!
Will 360 be able to endure this?


Motherfuckers! QQ go to hell! The shanzhai king~! [referring to Tencent often copying others’ programs/innovations]


Can’t have your cake and eat it too. The government isn’t doing anything [about this] either.


Shameless QQ.
If 360 releases a communication tool like QQ…I’m willing to throw away QQ
and side with 360. emoticon


NND, have you guys had enough? If 360 releases chat software, no one needs Tencent anymore, fuck, disgusting.


Absurd, a software company is now able to hoodwink the public. I won’t talk about the ordinary free user, but I’m thinking: How is Tencent treating the rights and interests of those users who have paid?


Switch to MSN, ding [support] 360 to the end…


Two rabid dogs biting each other are finally opening their mouths towards their master…


Who do you support? 360 or Tencent?

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Written by Fauna

Fauna is a mysterious young Shanghainese girl who lives in the only place a Shanghainese person would ever want to live: Shanghai. In mid-2008, she started chinaSMACK to combine her hobby of browsing Chinese internet forums with her goal of improving her English. Through her tireless translation of popular Chinese internet news and phenomenon, her English has apparently gotten dramatically better. At least, reading and writing-wise. Unfortunately, she's still not confident enough to have written this bio, about herself, by herself.


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